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                           Last Modified: 05-08-2025 | 
                        6.11:8.1.0  | 
                        
                           Doc ID: RM100000001E3CK | 
                      
                     
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                           Model Year Start: 2019 | 
                        
                           Model: RAV4 | 
                        
                           Prod Date Range: [11/2018 -                    
                                       ] | 
                      
                     
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                           Title: DOOR / HATCH: BACK DOOR SUPPORT: REMOVAL; 2019 - 2025 MY RAV4 RAV4 HV [11/2018 -        ] | 
                      
                   
                  REMOVAL
                   
                  CAUTION / NOTICE / HINT
                  
                     HINT: 
                     
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Use the same procedure for the RH and LH sides.
 
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The procedure below is for the LH side.
 
                      
                   
                   
                  PROCEDURE
                   
                  1. REMOVE BACK DOOR STAY ASSEMBLY LH 
                  
                     CAUTION: 
                     
                        - 
Do not perform work if the back door is not securely supported.
 
                        - 
The back door could fall, resulting in injury.
 
                      
                   
                   
                  
                     NOTICE: 
                     
                        - 
Avoid touching the piston rod as much as possible to prevent foreign matter from attaching to it. Be sure to hold the cylinder while servicing.
 
                        - 
Do not wear cotton gloves or other similar materials when handling the piston rod. Fibers may attach to the rod and result in gas leaks.
 
                        - 
Do not apply any horizontal load to the back door stay assembly in order to prevent the piston rod from deforming.
 
                      
                   
                  (a) Using a thin-bladed screwdriver with its tip wrapped in protective tape, slightly raise the 2 stop rings as shown in the illustration. 
                   
                  
                     
                        
                        
                     
                     
                        
                           
                               
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                               Protective Tape 
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                     NOTICE: 
                     
                        - 
Do not remove the stop rings from the back door stay assembly. Raise the stop rings just enough to allow the ball joints to be disengaged.
 
                        - 
Do not reuse the back door stay assembly if a stop ring has been removed.
 
                      
                   
                  (b) Detach the 2 ball joints and remove the back door stay assembly LH. 
                  NOTICE: 
                  Remove the back door stay assembly LH while holding it to prevent the back door  from closing. 
                   
                  2. REMOVE BACK DOOR UPPER DAMPER STAY BRACKET LH 
                  
                     
                        
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                               (a) Remove the 2 bolts and back door upper damper stay bracket LH. 
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                  3. REMOVE BACK DOOR LOWER DAMPER STAY BRACKET LH 
                  
                     
                        
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                               (a) Remove the 2 bolts and back door lower damper stay bracket LH with back door stay stopper. 
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                  4. REMOVE BACK DOOR STAY STOPPER 
                  
                     
                        
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                               (a) Detach the claw and remove the back door stay stopper from the back door lower damper stay bracket LH. 
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