Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001E452
Model Year Start: 2019 Model: RAV4 HV Prod Date Range: [11/2018 -           ]
Title: DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): PROBLEM SYMPTOMS TABLE; 2019 - 2024 MY RAV4 HV [11/2018 -        ]

PROBLEM SYMPTOMS TABLE

NOTICE:

If the main body ECU (multiplex network body ECU) or electrical key transmitter sub-assembly is replaced, refer to the Smart Key System (for start function).

Click here 2019 MY RAV4 HV [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION 2020 - 2021 MY RAV4 HV [10/2019 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION 2022 - 2024 MY RAV4 HV [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Wireless Door Lock Control System

Symptom

Suspected Area

Link

Wireless control function and entry function do not operate.

Lighting system (INT)

2019 MY RAV4 HV [11/2018 - 02/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate 2019 - 2022 MY RAV4 HV [02/2019 - 10/2022]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate 2023 - 2024 MY RAV4 HV [10/2022 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate

Power door lock control system

External electrical waves

Code registration

Transmitter battery

Harness or connector

Electrical key transmitter sub-assembly

Door control receiver

Main body ECU (Multiplex network body ECU)

Certification ECU (Smart key ECU assembly)

Wireless control function does not operate but entry function operates.

Electrical key transmitter sub-assembly

-

Only answer-back function does not operate properly.

Check customize setting (Hazard Answer Back)

2019 MY RAV4 HV [11/2018 - 02/2019]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): No Answer-Back 2019 - 2021 MY RAV4 HV [02/2019 - 12/2021]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): No Answer-Back 2022 - 2024 MY RAV4 HV [12/2021 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): No Answer-Back

Check customize setting (Wireless Buzzer Resp)

Check customize setting (Wireless Buzzer Vol)

Lighting system (INT)

Lighting system (EXT)

Wireless door lock buzzer

Main body ECU (Multiplex network body ECU)

Instrument panel junction block assembly

Combination meter assembly

Only automatic lock function does not operate properly.

Perform operation check

2019 MY RAV4 HV [11/2018 - 02/2019]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK 2019 - 2020 MY RAV4 HV [02/2019 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK 2021 - 2024 MY RAV4 HV [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK

Door courtesy switch circuit

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): LIGHTING SYSTEM: Door Courtesy Switch Circuit

Main body ECU (Multiplex network body ECU)

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

Only illuminated entry function does not operate.

Perform operation check

2019 MY RAV4 HV [11/2018 - 02/2019]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK 2019 - 2020 MY RAV4 HV [02/2019 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK 2021 - 2024 MY RAV4 HV [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK

Lighting system (INT)

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): LIGHTING SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Only door ajar warning function does not operate.

Perform operation check

2019 MY RAV4 HV [11/2018 - 02/2019]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK 2019 - 2020 MY RAV4 HV [02/2019 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK 2021 - 2024 MY RAV4 HV [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK

Door courtesy switch circuit

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): LIGHTING SYSTEM: Door Courtesy Switch Circuit

Wireless door lock buzzer

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK BUZZER: REMOVAL 2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK BUZZER: REMOVAL

Only panic alarm function does not operate.

Perform operation check

2019 MY RAV4 HV [11/2018 - 02/2019]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK 2019 - 2020 MY RAV4 HV [02/2019 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK 2021 - 2024 MY RAV4 HV [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK

Theft deterrent system

2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING 2022 - 2023 MY RAV4 RAV4 HV [12/2021 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING 2024 MY RAV4 RAV4 HV [10/2023 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING