DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): PROBLEM SYMPTOMS TABLE; 2019 - 2025 MY RAV4 HV [11/2018

Last Modified: 05-08-2025	6.11:8.1.0	Doc ID: RM100000001E452
Model Year Start: 2019	Model: RAV4 HV	Prod Date Range: [11/2018 - ]
Title: DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): PROBLEM SYMPTOMS TABLE; 2019 - 2025 MY RAV4 HV [11/2018 - ]

PROBLEM SYMPTOMS TABLE

NOTICE:

If the main body ECU (multiplex network body ECU) or electrical key transmitter sub-assembly is replaced, refer to the Smart Key System (for start function).

Click here

HINT:

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Wireless Door Lock Control System

Symptom	Suspected Area	Link
Wireless control function and entry function do not operate.	Lighting system (INT)
	Power door lock control system
	External electrical waves
	Code registration
	Transmitter battery
	Harness or connector
	Electrical key transmitter sub-assembly
	Door control receiver
	Main body ECU (Multiplex network body ECU)
	Certification ECU (Smart key ECU assembly)
Wireless control function does not operate but entry function operates.	Electrical key transmitter sub-assembly	-
Only answer-back function does not operate properly.	Check customize setting (Hazard Answer Back)
	Check customize setting (Wireless Buzzer Resp)
	Check customize setting (Wireless Buzzer Vol)
	Lighting system (INT)
	Lighting system (EXT)
	Wireless door lock buzzer
	Main body ECU (Multiplex network body ECU)
	Instrument panel junction block assembly
	Combination meter assembly
Only automatic lock function does not operate properly.	Perform operation check
	Door courtesy switch circuit
	Main body ECU (Multiplex network body ECU)
Only illuminated entry function does not operate.	Perform operation check
Only illuminated entry function does not operate.	Lighting system (INT)
Only door ajar warning function does not operate.	Perform operation check
	Door courtesy switch circuit
	Wireless door lock buzzer
Only panic alarm function does not operate.	Perform operation check
Only panic alarm function does not operate.	Theft deterrent system