Last Modified: 05-08-2025 6.11:8.1.0 Doc ID: RM100000001E4YH
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 10/2022]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory; 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]

Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory

CAUTION / NOTICE / HINT

NOTICE:

Some satellite radio broadcasts require payment. A contract must be made between a satellite radio company and the user. If the contract expires, it will not be possible to listen to the broadcast.

PROCEDURE

1.

CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Check radio condition.

OK:

Broadcast cannot be selected

Result

Proceed to

Broadcast cannot be selected.

OK

Broadcast cannot be selected, but selection cannot be memorized.

NG
OK

ADD PRESET CHANNEL INTO MEMORY AGAIN
NG

2.

CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Check the number of preset channels.

OK:

36 channels have already been preset.

OK

END (ONLY 36 CHANNELS CAN BE PRESET)
NG

3.

CHECK AUXILIARY BATTERY

(a) Check if the auxiliary battery was replaced.

OK:

Auxiliary Battery was not replaced.

OK

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

NG

4.

ADD PRESET CHANNEL INTO MEMORY AGAIN

(a) Check if the preset channels that have been cleared can be added into memory again.

OK:

Preset channels can be added into memory.

OK

END
NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PROBLEM SYMPTOMS TABLE 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PROBLEM SYMPTOMS TABLE