NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Radio Broadcast cannot be Received or Poor Reception; 2019 - 2022 MY RAV4 RAV4 HV [11/2018

Last Modified: 01-30-2024	6.11:8.1.0	Doc ID: RM100000001E7IL
Model Year Start: 2019	Model: RAV4	Prod Date Range: [11/2018 - 10/2022]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Radio Broadcast cannot be Received or Poor Reception; 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]

Radio Broadcast cannot be Received or Poor Reception

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:

A communication malfunction DTC may be stored.
The radio and display receiver assembly may not operate normally.

HINT:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

Click here

PROCEDURE

1.	CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Check the radio automatic station search function.

(1) Check the radio automatic station search function by activating it.

Result	Proceed to
Automatic station search function does not stop.	A
Automatic station search function stops on a station.	B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

2.	CHECK OPTIONAL COMPONENTS

(a) Check if any optional components that may decrease reception capacity, such as a sunshade film or telephone antenna, are installed.

Result	Proceed to
Optional components are not installed.	A
Optional components are installed.	B

NOTICE:

Do not remove optional components without the permission of the customer.

REMOVE OPTIONAL COMPONENTS AND CHECK AGAIN (SEE NOTICE ABOVE)

3.	CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Preparation for check

(1) Disconnect the antenna connector from the radio and display receiver assembly.

(b) Check for noise

(1) Turn the ignition switch to ON with the radio and display receiver assembly connector connected.

(2) Turn the radio on and tune into AM mode.

(3) Place a screwdriver, thin wire or other metal object on the radio and display receiver assembly antenna jack and check that noise can be heard from the speakers.

OK:

Noise can be heard from the speakers.

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

4.	INSPECT RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Disconnect the RA radio and display receiver assembly connector.

(b) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

RA-5 (ANT+) - Body ground

Ignition switch ACC

Radio switch on and FM or AM selected

11 to 14 V

*a	Component without harness connected (Radio and Display Receiver Assembly)

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

5.	CHECK VEHICLE CONDITION

(a) Check the vehicle condition.

Result	Proceed to
w/o Manual (SOS) Switch	A
w/ Manual (SOS) Switch	B

GO TO STEP 9

6.	CHECK NO. 4 ANTENNA CORD SUB-ASSEMBLY

(a) Disconnect the antenna connector from the No. 1 amplifier antenna assembly.

Front view of wire harness connector

(to No. 1 Amplifier Antenna Assembly)

Front view of wire harness connector

(to No. 3 Antenna Cord Sub-assembly)

(b) Disconnect the antenna connector from the No. 3 antenna cord sub-assembly.

Standard Resistance:

Tester Connection	Condition	Specified Condition
A-2 - B-4	Always	Below 1 Ω
A-2a - B-4a	Always	Below 1 Ω
A-1 - B-2	Always	Below 1 Ω
A-2 - Body ground	Always	10 kΩ or higher
A-1 - Body ground	Always	10 kΩ or higher

REPLACE NO. 4 ANTENNA CORD SUB-ASSEMBLY

7.	CHECK NO. 3 ANTENNA CORD SUB-ASSEMBLY

(a) Disconnect the antenna connector from the No. 4 antenna cord sub-assembly.

Front view of wire harness connector

(to No. 4 Antenna Cord Sub-assembly)

Front view of wire harness connector

(to Antenna Cord Sub-assembly)

(b) Disconnect the antenna connector from the antenna cord sub-assembly.

Standard Resistance:

Tester Connection	Condition	Specified Condition
B-4 - C-4	Always	Below 1 Ω
B-4a - C-4a	Always	Below 1 Ω
B-2 - C-2	Always	Below 1 Ω
B-4 - Body ground	Always	10 kΩ or higher
B-2 - Body ground	Always	10 kΩ or higher

REPLACE NO. 3 ANTENNA CORD SUB-ASSEMBLY

8.	CHECK ANTENNA CORD SUB-ASSEMBLY

(a) Disconnect the antenna connector from the No. 3 antenna cord sub-assembly.

Front view of wire harness connector

(to No. 3 Antenna Cord Sub-assembly)

Front view of wire harness connector

(to Radio and Display Receiver Assembly)

(b) Disconnect the antenna connector from the radio and display receiver assembly.

Standard Resistance:

Tester Connection	Condition	Specified Condition
C-4 - RA-3 (MAIN)	Always	Below 1 Ω
C-4a - RA-4	Always	Below 1 Ω
C-2 - RA-5 (ANT+)	Always	Below 1 Ω
C-4 - Body ground	Always	10 kΩ or higher
C-2 - Body ground	Always	10 kΩ or higher

GO TO STEP 12

REPLACE ANTENNA CORD SUB-ASSEMBLY

9.	CHECK NO. 4 ANTENNA CORD SUB-ASSEMBLY

(a) Disconnect the antenna connector from the No. 1 amplifier antenna assembly.

Front view of wire harness connector

(to No. 1 Amplifier Antenna Assembly)

Front view of wire harness connector

(to No. 3 Antenna Cord Sub-assembly)

(b) Disconnect the antenna connector from the No. 3 antenna cord sub-assembly.

Standard Resistance:

Tester Connection	Condition	Specified Condition
A-2 - B-6	Always	Below 1 Ω
A-2a - B-6a	Always	Below 1 Ω
A-1 - B-4	Always	Below 1 Ω
A-2 - Body ground	Always	10 kΩ or higher
A-1 - Body ground	Always	10 kΩ or higher

REPLACE NO. 4 ANTENNA CORD SUB-ASSEMBLY

10.	CHECK NO. 3 ANTENNA CORD SUB-ASSEMBLY

(a) Disconnect the antenna connector from the No. 4 antenna cord sub-assembly.

Front view of wire harness connector

(to No. 4 Antenna Cord Sub-assembly)

Front view of wire harness connector

(to Antenna Cord Sub-assembly)

(b) Disconnect the antenna connector from the antenna cord sub-assembly.

Standard Resistance:

Tester Connection	Condition	Specified Condition
B-6 - C-6	Always	Below 1 Ω
B-6a - C-6a	Always	Below 1 Ω
B-4 - C-4	Always	Below 1 Ω
B-6 - Body ground	Always	10 kΩ or higher
B-4 - Body ground	Always	10 kΩ or higher

REPLACE NO. 3 ANTENNA CORD SUB-ASSEMBLY

11.	CHECK ANTENNA CORD SUB-ASSEMBLY

(a) Disconnect the antenna connector from the No. 3 antenna cord sub-assembly.

Front view of wire harness connector

(to No. 3 Antenna Cord Sub-assembly)

Front view of wire harness connector

(to Radio and Display Receiver Assembly)

(b) Disconnect the antenna connector from the radio and display receiver assembly.

Standard Resistance:

Tester Connection	Condition	Specified Condition
C-6 - RA-3 (MAIN)	Always	Below 1 Ω
C-6a - RA-4	Always	Below 1 Ω
C-4 - RA-5 (ANT+)	Always	Below 1 Ω
C-6 - Body ground	Always	10 kΩ or higher
C-4 - Body ground	Always	10 kΩ or higher

REPLACE ANTENNA CORD SUB-ASSEMBLY

12.	CHECK NO. 1 AMPLIFIER ANTENNA ASSEMBLY

(a) Replace the No. 1 amplifier antenna assembly with a new or known good one and check if radio broadcasts can be received normally.

Click here

OK:

Radio broadcasts can be received normally.

END (NO. 1 AMPLIFIER ANTENNA ASSEMBLY IS DEFECTIVE)

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY