Last Modified: 05-08-2025 6.11:8.1.0 Doc ID: RM100000001E7IR
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 10/2022]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Poor Sound Quality in All Modes (Low Volume); 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]

Poor Sound Quality in All Modes (Low Volume)

PROCEDURE

1.

CHECK AUDIO SETTINGS

(a) Set treble, middle and bass to the initial values and check that the sound is normal.

OK:

The sound returns to normal.

HINT:

Sound quality adjustment measures vary according to the type of amplifier.

OK

END
NG

2.

COMPARE WITH ANOTHER VEHICLE OF SAME MODEL

(a) Compare with another vehicle of the same model which is not malfunctioning to see if there is any difference in the sound quality.

OK:

No difference is found.

OK

END
NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE