Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001E7IS
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 10/2022]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cursor or Map Rotates when Vehicle Stopped; 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]

Cursor or Map Rotates when Vehicle Stopped

PROCEDURE

1.

CHECK CONDITION

(a) Check with the customer if the vehicle has been turned by a turntable.

OK:

Vehicle has not been turned by a turntable.

HINT:

If the vehicle is turned on a turntable with the ignition switch to ON, the system may store the angular velocity. As a result, the vehicle position cursor may deviate. In this case, the vehicle position cursor will return to normal by turning the ignition switch off and back to ON again with the vehicle completely stopped.
OK

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE

NG

TURN IGNITION SWITCH TO ON WHEN VEHICLE IS COMPLETELY STOPPED