| Last Modified: 05-08-2025 | 6.11:8.1.0 | Doc ID: RM100000001E7IY |
| Model Year Start: 2019 | Model: RAV4 | Prod Date Range: [11/2018 - 10/2022] |
| Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection; 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022] | ||
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Cellular Phone Inspection |
PROCEDURE
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1. |
CHECK USAGE CONDITION |
(a) Check that the vehicle and cellular phone meet the following conditions:
NOTICE:
If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.
-
The cellular phone is "Bluetooth" compatible.
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![2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION](/t3Portal/stylegraphics/info.gif)
- The cellular phone is registered as a hands-free device.
- "Bluetooth" setting of the cellular phone is on.
- Operating system and software of the cellular phone are the latest versions.
- There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
- The "Wi-Fi" setting of the cellular phone is off.
- The "Wi-Fi" tethering setting of the cellular phone is off.
(b) Connect the cellular phone to the in-vehicle device and check that it is connected correctly.
|
Result |
Proceed to |
|---|---|
|
The cellular phone is connected correctly. |
A |
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The cellular phone is not connected correctly. |
B |
| A |
|
END |
|
|
2. |
RESTART CELLULAR PHONE |
(a) Restart the cellular phone.
(b) Turn the ignition switch off.
(c) Turn the ignition switch to ACC.
(d) Connect the cellular phone to the in-vehicle device and check that it is connected correctly.
|
Result |
Proceed to |
|---|---|
|
The cellular phone is connected correctly. |
A |
|
The cellular phone is not connected correctly. |
B |
| A |
|
END |
|
|
3. |
CHECK OPERATION |
(a) Check if the in-vehicle device can be recognized by the cellular phone.
|
Result |
Proceed to |
|---|---|
|
In-vehicle device can be recognized. |
A |
|
In-vehicle device cannot be recognized. |
B |
| B |
|
|
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4. |
REGISTER AGAIN |
(a) Clear all "Bluetooth" devices registered to the cellular phone and the radio and display receiver assembly.
(b) Register the cellular phone again.
(c) Connect the cellular phone to the in-vehicle device and check that it is connected correctly.
|
Result |
Proceed to |
|---|---|
|
The cellular phone is connected correctly. |
A |
|
The cellular phone is not connected correctly. |
B |
| A |
|
END |
|
|
5. |
CHECK USING ANOTHER VEHICLE |
(a) Check if the customer's cellular phone functions normally using another "Bluetooth" compatible vehicle.
HINT:
- Make sure to obtain the customer's permission to perform this procedure.
- After the inspection, clear the registered information and usage history acquired during the inspection.
|
Result |
Proceed to |
|---|---|
|
The cellular phone is connected correctly. |
A |
|
The cellular phone is not connected correctly. |
B |
| A |
|
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE
|
|
|
6. |
CHECK USING ANOTHER CELLULAR PHONE |
(a) Check if the system functions normally using another "Bluetooth" compatible cellular phone.
HINT:
- Make sure to obtain the customer's permission to perform this procedure.
- After the inspection, clear the registered information and usage history acquired during the inspection.
|
Result |
Proceed to |
|---|---|
|
The cellular phone is connected correctly. |
A |
|
The cellular phone is not connected correctly. |
B |
| A |
|
END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED) |
| B |
|
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE
|
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