Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001E7J1
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 10/2022]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device; 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]

Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device

PROCEDURE

1.

CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL

(a) Check if track information is displayed normally on another "Bluetooth" audio compatible vehicle of the same model.

OK:

Track information is displayed normally.

OK

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE

NG

PORTABLE PLAYER IS NOT COMPATIBLE