Last Modified: 05-08-2025 6.11:8.1.0 Doc ID: RM100000001E7J7
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 10/2022]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Black Screen; 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]

Black Screen

PROCEDURE

1.

CHECK DISPLAY SETTING

(a) Check that the display is not in screen off mode.

OK:

The display setting is not in screen off mode.

NG

CHANGE SCREEN TO SCREEN ON MODE
OK

2.

CHECK IMAGE QUALITY SETTING

(a) Check that the screen color quality can be set.

OK:

Setting is possible.

OK

SET SCREEN COLOR QUALITY TO NORMAL
NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE