Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001EBSV
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 08/2020]
Title: SUPPLEMENTAL RESTRAINT SYSTEMS: STEERING PAD: ON-VEHICLE INSPECTION; 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]

ON-VEHICLE INSPECTION

CAUTION / NOTICE / HINT

CAUTION:

Be sure to correctly follow the removal and installation procedures for the horn button assembly.

PROCEDURE

1. INSPECT HORN BUTTON ASSEMBLY (for Vehicle not Involved in Collision)

(a) Perform a diagnostic system check.

  • w/ Occupant Classification System:

    Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM (w/ Occupant Classification System): DTC CHECK / CLEAR

  • w/o Occupant Classification System:

    Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM (w/o Occupant Classification System): DTC CHECK / CLEAR

(b) Visually check for defects with the horn button assembly installed to the vehicle.

HINT:

The defects are as follows:

  • Cuts on the surface or in the grooves
  • Small cracks on the surface or in the grooves
  • Significant discoloration on the surface or in the grooves

OK:

No defects are found.

If any defects are found, replace the horn button assembly with a new one.

2. INSPECT HORN BUTTON ASSEMBLY (for Vehicle Involved in Collision and Airbag not Deployed)

(a) Perform a diagnostic system check.

  • w/ Occupant Classification System:

    Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM (w/ Occupant Classification System): DTC CHECK / CLEAR

  • w/o Occupant Classification System:

    Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM (w/o Occupant Classification System): DTC CHECK / CLEAR

(b) Visually check for defects with the horn button assembly removed from the vehicle.

HINT:

The defects are as follows:

  • Cuts on the surface or in the grooves
  • Small cracks on the surface or in the grooves
  • Significant discoloration on the surface or in the grooves
  • Cracks or other damage to the connector
  • Deformation of the steering wheel assembly
  • Deformation of the installation surface of the horn button assembly
  • Interference or uneven clearance between the horn button assembly and steering wheel assembly when a new horn button assembly is installed to the steering wheel assembly

OK:

No defects are found.

If any defects are found, replace the horn button assembly or steering wheel assembly with a new one.