| Last Modified: 01-30-2024 | 6.11:8.1.0 | Doc ID: RM100000001EH03 |
| Model Year Start: 2019 | Model: RAV4 | Prod Date Range: [11/2018 - 10/2019] |
| Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK; 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019] | ||
HEALTH CHECK
HEALTH CHECK
Health Check provides an overall view of vehicle status including telematics. Health Check will provide DCM (Telephone Transceiver Assembly) software version, PRL version, and applicable DTCs and fault codes related to telematics.
(a) Connect the Techstream to the DLC3.
(b) Turn the ignition switch to ON.
(c) Turn the Techstream on.
(d) Click "Health Check".
|
Fault Code |
Reason |
|---|---|
|
62 |
VIN not recognized by telematics provider. |
|
64 |
DCM (Telephone Transceiver Assembly) not recognized. |
|
65 |
VIN mismatch with DCM (Telephone Transceiver Assembly). |
HINT:
- If Health Check results in a telematics issue, a specific Fault Code will be displayed.
- If a fault code occurs, follow the procedure.
- Fault 62*: Press manual (SOS) switch and inform operator of error message.
- Fault 64: Press manual (SOS) switch and inform operator of error message.
-
Fault 65: Contact the call center and request that they correct the DCM/VIN registration information in their database.
*: Verify VIN is correct in ECM. Run Vehicle Inquiry on Techstream and verify VIN is correct.
(e) Data is displayed under "Telematics".
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*a |
Example |
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