| 
                           Last Modified: 05-08-2025 | 
                        6.11:8.1.0  | 
                        
                           Doc ID: RM100000001EKOD | 
                      
                     
                        | 
                           Model Year Start: 2019 | 
                        
                           Model: RAV4 HV | 
                        
                           Prod Date Range: [11/2018 - 08/2020] | 
                      
                     
                        | 
                           Title: HYBRID / BATTERY CONTROL: MOTOR GENERATOR CONTROL SYSTEM (for 2WD with NICKEL METAL HYDRIDE BATTERY): U010087,U029387,U117087; Lost Communication With ECM/PCM "A" Missing Message; 2019 - 2020 MY RAV4 HV [11/2018 - 08/2020] | 
                      
                   
                  
                     
                        
                           | 
                               DTC 
                            | 
                           
                               U010087 
                            | 
                           
                               Lost Communication With ECM/PCM "A" Missing Message 
                            | 
                         
                     
                   
                  
                     
                        
                           | 
                               DTC 
                            | 
                           
                               U029387 
                            | 
                           
                               Lost Communication With Hybrid Powertrain Control Module Missing Message 
                            | 
                         
                     
                   
                  
                     
                        
                           | 
                               DTC 
                            | 
                           
                               U117087 
                            | 
                           
                               Lost Communication With Brake System Control Module(ch2) Missing Message 
                            | 
                         
                     
                   
                   
                  DESCRIPTION
                  The motor generator control ECU communicates with the hybrid vehicle control ECU assembly, ECM and skid control ECU assembly via CAN communication. 
                  
                     
                        
                        
                        
                        
                        
                        
                     
                     
                        
                           | 
                               DTC No. 
                            | 
                           
                               Detection Item 
                            | 
                           
                               DTC Detection Condition 
                            | 
                           
                               Trouble Area 
                            | 
                           
                               MIL 
                            | 
                           
                               Warning Indicate 
                            | 
                         
                     
                     
                        
                           | 
                               U010087 
                            | 
                           
                               Lost Communication With ECM/PCM "A" Missing Message 
                            | 
                           
                               A CAN communication error between the ECM and motor generator control ECU (CAN communication system malfunction) occurs 
                              (1 trip detection logic) 
                            | 
                           
                               CAN communication system 
                            | 
                           
                               Comes on 
                            | 
                           
                               Master Warning: 
                              Comes on 
                            | 
                         
                        
                           | 
                               U029387 
                            | 
                           
                               Lost Communication With Hybrid Powertrain Control Module Missing Message 
                            | 
                           
                               A CAN communication error between the hybrid vehicle control ECU assembly and motor generator control ECU (CAN communication system malfunction) occurs 
                              (1 trip detection logic) 
                            | 
                           
                               CAN communication system 
                            | 
                           
                               Comes on 
                            | 
                           
                               Master Warning: 
                              Comes on 
                            | 
                         
                        
                           | 
                               U117087 
                            | 
                           
                               Lost Communication With Brake System Control Module(ch2) Missing Message 
                            | 
                           
                               A CAN communication error between the skid control ECU assembly and motor generator control ECU (CAN communication system malfunction) occurs 
                              (1 trip detection logic) 
                            | 
                           
                               CAN communication system 
                            | 
                           
                               Does not come on 
                            | 
                           
                               Master Warning: 
                              Comes on 
                            | 
                         
                     
                   
                   
                  CONFIRMATION DRIVING PATTERN
                  HINT: 
                  After repair has been completed, clear the DTC and then check that the vehicle has returned to normal by performing the following All Readiness check procedure. 
                  Click here
                        
                           
                               
                           
                        
                     
                   
                  
                     
                        - 
Connect the Techstream to the DLC3.
 
                        - 
Turn the power switch on (IG) and turn the Techstream on.
 
                        - 
Clear the DTCs (even if no DTCs are stored, perform the clear DTC procedure).
 
                        - 
Turn the power switch off and wait for 2 minutes or more.
 
                        - 
Turn the power switch on (IG) and turn the Techstream on.
 
                        - 
With power switch on (IG) and wait for 2 minutes or more.
 
                        - 
Enter the following menus: Powertrain / Motor Generator / Utility / All Readiness.
 
                        - 
Check the DTC judgment result.
                              HINT: 
                              
                                 - 
If the judgment result shows NORMAL, the system is normal.
 
                                 - 
If the judgment result shows ABNORMAL, the system has a malfunction.
 
                                 - 
If the judgment result shows INCOMPLETE, perform driving pattern again.
 
                               
                            
                         
                      
                   
                   
                  PROCEDURE
                   
                  
                     
                        
                           | 
                               1.  
                            | 
                           
                               CHECK DTC OUTPUT (MOTOR GENERATOR) 
                            | 
                         
                     
                   
                  (a) Connect the Techstream to the DLC3. 
                  (b) Turn the power switch on (IG). 
                  (c) Enter the following menus: Powertrain / Motor Generator / Trouble Codes. 
                  (d) Check for DTCs. 
                  Powertrain > Motor Generator > Trouble Codes
                  
                     
                        
                           | 
                               Result 
                            | 
                           
                               Proceed to 
                            | 
                         
                     
                     
                        
                           | 
                               None of the following DTCs are output. 
                            | 
                           
                               A 
                            | 
                         
                        
                           | 
                               Any of the following DTCs are also output. 
                            | 
                           
                               B 
                            | 
                         
                     
                   
                  
                     
                        
                        
                     
                     
                        
                           | 
                               Relevant DTC 
                            | 
                         
                     
                     
                        
                           | 
                               P312487 
                            | 
                           
                               Lost Communication between Drive Motor "A" and HV ECU Missing Message 
                            | 
                         
                     
                   
                  HINT: 
                  U010087, U029387 or U117087 may be stored due to a malfunction which also causes the DTCs in the preceding table to be stored. In this case, first troubleshoot the output DTCs in the preceding table. Then, perform a test to attempt to reproduce the problems, and check that no DTCs are output. 
                  (e) Turn the power switch off. 
                  
                  
                  
                |