Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FJ17
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 -           ]
Title: SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: PROBLEM SYMPTOMS TABLE; 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Panoramic Moon Roof System

Symptom

Suspected Area

Link

Remote control system does not operate.

Proceed to "Remote Control System does not Operate"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: Remote Control System does not Operate

Key-off operation function operates even if operating conditions are not satisfied

Refer to the "Key-off operation function operates even if operating conditions are not satisfied".

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: Key-off Operation Function Operates even if Operating Conditions are not Satisfied

Panoramic moon roof does not move by operating sliding roof control switch.

Refer to the "Panoramic moon roof system does not operate".

2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: Panoramic Moon Roof System does not Operate 2020 - 2024 MY RAV4 RAV4 HV [10/2019 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: Panoramic Moon Roof System does not Operate

Panoramic moon roof warning message malfunction (sliding roof glass operates).

Meter / gauge system

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Sliding roof glass does not move.

Harness or connector

-

Sliding roof ECU (Sliding roof drive gear assembly)

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): DISASSEMBLY