| 
                           Last Modified: 05-08-2025 | 
                        6.11:8.1.0  | 
                        
                           Doc ID: RM100000001FK8V | 
                      
                     
                        | 
                           Model Year Start: 2019 | 
                        
                           Model: RAV4 | 
                        
                           Prod Date Range: [11/2018 - 08/2020] | 
                      
                     
                        | 
                           Title: STEERING COLUMN: STEERING PAD SWITCH: INSPECTION; 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020] | 
                      
                   
                  INSPECTION
                   
                  PROCEDURE
                   
                  1. INSPECT STEERING PAD SWITCH ASSEMBLY 
                  (a) Inspect the steering pad switch assembly. 
                  (1) Measure the resistance according to the value (s) in the table below. 
                   
                  
                     
                        
                        
                        
                        
                     
                     
                        
                           | 
                               *A 
                            | 
                           
                               w/ Lane Departure Alert System 
                            | 
                           
                               *B 
                            | 
                           
                               w/ Cruise Control System 
                            | 
                         
                        
                           | 
                               *C 
                            | 
                           
                               w/ Voice Switch 
                            | 
                           
                               - 
                            | 
                           
                               - 
                            | 
                         
                        
                           | 
                               *a 
                            | 
                           
                               Component without harness connected 
                              (Steering Pad Switch Assembly) 
                            | 
                           
                               *b 
                            | 
                           
                               Up 
                            | 
                         
                        
                           | 
                               *c 
                            | 
                           
                               Down 
                            | 
                           
                               *d 
                            | 
                           
                               Right 
                            | 
                         
                        
                           | 
                               *e 
                            | 
                           
                               Left 
                            | 
                           
                               *f 
                            | 
                           
                               OK 
                            | 
                         
                        
                           | 
                               *g 
                            | 
                           
                               Back 
                            | 
                           
                               *h 
                            | 
                           
                               On/off Hook 
                            | 
                         
                        
                           | 
                               *i 
                            | 
                           
                               Voice 
                            | 
                           
                               *j 
                            | 
                           
                               Volume+ 
                            | 
                         
                        
                           | 
                               *k 
                            | 
                           
                               Volume- 
                            | 
                           
                               *l 
                            | 
                           
                               Seek+ 
                            | 
                         
                        
                           | 
                               *m 
                            | 
                           
                               Seek- 
                            | 
                           
                               *n 
                            | 
                           
                               MODE 
                            | 
                         
                        
                           | 
                               *o 
                            | 
                           
                               +RES 
                            | 
                           
                               *p 
                            | 
                           
                               -SET 
                            | 
                         
                        
                           | 
                               *q 
                            | 
                           
                               Cruise Control Main 
                            | 
                           
                               *r 
                            | 
                           
                               CANCEL 
                            | 
                         
                        
                           | 
                               *s 
                            | 
                           
                               Distance Control 
                            | 
                           
                               *t 
                            | 
                           
                               Lane Departure Alert 
                            | 
                         
                     
                   
                  Standard Resistance:  
                  
                     
                        
                        
                        
                     
                     
                        
                           | 
                               Tester Connection 
                            | 
                           
                               Condition 
                            | 
                           
                               Specified Condition 
                            | 
                         
                     
                     
                        
                           | 
                               z6-3 (AU1) - z6-10 (EAU) 
                            | 
                           
                               No switch pushed 
                            | 
                           
                               95 to 105 kΩ 
                            | 
                         
                        
                           | 
                               Seek+ switch pushed 
                            | 
                           
                               Below 2.5 Ω 
                            | 
                         
                        
                           | 
                               Seek- switch pushed 
                            | 
                           
                               313 to 345 Ω 
                            | 
                         
                        
                           | 
                               Volume+ switch pushed 
                            | 
                           
                               950 to 1050 Ω 
                            | 
                         
                        
                           | 
                               Volume- switch pushed 
                            | 
                           
                               2955 to 3265 Ω 
                            | 
                         
                        
                           | 
                               z6-9 (AU2) - z6-10 (EAU) 
                            | 
                           
                               No switch pushed 
                            | 
                           
                               95 to 105 kΩ 
                            | 
                         
                        
                           | 
                               MODE switch pushed 
                            | 
                           
                               Below 2.5 Ω 
                            | 
                         
                        
                           | 
                               On/off hook switch pushed 
                            | 
                           
                               950 to 1050 Ω 
                            | 
                         
                        
                           | 
                               Voice switch pushed (*C) 
                            | 
                           
                               2955 to 3265 Ω 
                            | 
                         
                        
                           | 
                               z6-5 (+DP2) - z6-10 (EAU) 
                            | 
                           
                               No switch pushed 
                            | 
                           
                               95 to 105 kΩ 
                            | 
                         
                        
                           | 
                               Left switch pushed 
                            | 
                           
                               Below 2.5 Ω 
                            | 
                         
                        
                           | 
                               Up switch pushed 
                            | 
                           
                               313 to 345 Ω 
                            | 
                         
                        
                           | 
                               Down switch pushed 
                            | 
                           
                               950 to 1050 Ω 
                            | 
                         
                        
                           | 
                               Right switch pushed 
                            | 
                           
                               2955 to 3265 Ω 
                            | 
                         
                        
                           | 
                               z6-4 (+DP) - z6-10 (EAU) 
                            | 
                           
                               No switch pushed 
                            | 
                           
                               95 to 105 kΩ 
                            | 
                         
                        
                           | 
                               OK switch pushed 
                            | 
                           
                               Below 2.5 Ω 
                            | 
                         
                        
                           | 
                               Back switch pushed 
                            | 
                           
                               313 to 345 Ω 
                            | 
                         
                        
                           | 
                               z6-8 (DIST) - z6-12 (ECC)*A 
                            | 
                           
                               No switch pushed 
                            | 
                           
                               1 MΩ or higher 
                            | 
                         
                        
                           | 
                               Distance control switch pushed 
                            | 
                           
                               Below 2.5 Ω 
                            | 
                         
                        
                           | 
                               Lane departure alert switch pushed 
                            | 
                           
                               228 to 252 Ω 
                            | 
                         
                        
                           | 
                               z6-2 (CCS) - z6-12 (ECC)*B 
                            | 
                           
                               No switch pushed 
                            | 
                           
                               1 MΩ or higher 
                            | 
                         
                        
                           | 
                               Cruise control main switch pushed 
                            | 
                           
                               Below 2.5 Ω 
                            | 
                         
                        
                           | 
                               CANCEL switch pushed 
                            | 
                           
                               228 to 252 Ω 
                            | 
                         
                        
                           | 
                               +RES switch pushed 
                            | 
                           
                               599 to 661 Ω 
                            | 
                         
                        
                           | 
                               -SET switch pushed 
                            | 
                           
                               1463 to 1617 Ω 
                            | 
                         
                     
                   
                  
                     
                        - 
*A: w/ Lane Departure Alert System
 
                        - 
*B: w/ Cruise Control System
 
                        - 
*C: w/ Voice Switch
 
                      
                   
                  HINT: 
                  If the result is not as specified, replace the steering pad switch assembly. 
                  (b) Check the illumination. 
                   
                  
                     
                        
                        
                        
                        
                     
                     
                        
                           | 
                               *a 
                            | 
                           
                               Component without harness connected 
                              (Steering Pad Switch Assembly) 
                            | 
                           
                               - 
                            | 
                           
                               - 
                            | 
                         
                     
                   
                  (1) Connect a positive (+) lead from the auxiliary battery to terminal z6-1 (IL+2) and a negative (-) lead to terminal z6-6 (IL-2) of the steering pad switch assembly connector. 
                  (2) Check that the steering pad switch assembly illumination illuminates. 
                  OK:  
                  The steering pad switch assembly illumination illuminates. 
                  HINT: 
                  If the result is not as specified, replace the steering pad switch assembly. 
                  
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