Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FNI2
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 -           ]
Title: NETWORKING: LIN COMMUNICATION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the LIN communication system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP
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2.

CUSTOMER PROBLEM ANALYSIS

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points for problem analysis:

What

Vehicle model, system name

When

Date, time, occurrence frequency

Where

Road conditions

Under what conditions?

Driving conditions, weather conditions

How did it happen?

Problem symptoms
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3.

PRE-CHECK

(a) Measure the auxiliary battery voltage.

Standard voltage:

11 to 14 V (Ignition switch off)

If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connectors and terminals to make sure that there are no abnormalities such as a loose connection or deformation.

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4.

INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for CAN communication system DTCs.

for HV Model: Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2019 MY RAV4 HV [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2020 MY RAV4 HV [10/2019 - 06/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2020 MY RAV4 HV [06/2020 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2021 MY RAV4 HV [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2022 MY RAV4 HV [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2023 MY RAV4 HV [10/2022 - 10/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2024 MY RAV4 HV [10/2023 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM

for Gasoline Model: Click here 2019 MY RAV4 [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2019 MY RAV4 [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2020 MY RAV4 [10/2019 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2022 MY RAV4 [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2023 MY RAV4 [10/2022 - 10/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2024 MY RAV4 [10/2023 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

Result

Proceed to

CAN DTCs are not output

A

CAN DTCs are output

B
B

GO TO CAN COMMUNICATION SYSTEM

for HV Model: Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

A

5.

INSPECT COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for LIN communication system DTCs.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; NETWORKING: LIN COMMUNICATION SYSTEM: DTC CHECK / CLEAR

Result

Proceed to

LIN DTCs are not output

A

LIN DTCs are output

B
B

GO TO DIAGNOSTIC TROUBLE CODE CHART 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; NETWORKING: LIN COMMUNICATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; NETWORKING: LIN COMMUNICATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART

A

6.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Terminals of ECU

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; NETWORKING: LIN COMMUNICATION SYSTEM: TERMINALS OF ECU 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; NETWORKING: LIN COMMUNICATION SYSTEM: TERMINALS OF ECU

(b) Data List / Active Test

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; NETWORKING: LIN COMMUNICATION SYSTEM: DATA LIST / ACTIVE TEST

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7.

REPAIR OR REPLACE
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8.

CONFIRMATION TEST
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END