Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FNKU
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 12/2021]
Title: CRUISE CONTROL: FRONT CAMERA SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Before troubleshooting the front camera system, first refer to How to Proceed with Troubleshooting for the pre-collision system.

    Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; PRE-COLLISION: PRE-COLLISION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

  • If a message is displayed on the multi-information display, refer to How to Proceed with Troubleshooting for the pre-collision system.

    Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; PRE-COLLISION: PRE-COLLISION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

  • Use these procedures to troubleshoot the front camera system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP
NEXT

2.

INSPECT AUXILIARY BATTERY VOLTAGE

(a) Measure the auxiliary battery voltage with the ignition switch off.

Standard voltage:

11 to 14 V

If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.

NEXT

3.

CHECK CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, check if the CAN communication system is functioning normally.

for HV Model:

Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2019 MY RAV4 HV [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2020 MY RAV4 HV [10/2019 - 06/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2020 MY RAV4 HV [06/2020 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2021 MY RAV4 HV [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM

for Gasoline Model:

Click here 2019 MY RAV4 [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2019 MY RAV4 [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2020 MY RAV4 [10/2019 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

OK:

CAN communication system is functioning normally.

NG

GO TO CAN COMMUNICATION SYSTEM

for HV Model:

Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model:

Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

OK

4.

CHECK FOR DTC*

(a) Check for DTCs.

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; CRUISE CONTROL: FRONT CAMERA SYSTEM: DTC CHECK / CLEAR

Chassis > Front Recognition Camera > Trouble Codes

Result

Proceed to

DTCs are not output

A

DTC C1AA800 is output

B

A DTC other than C1AA800 is output

C
B

GO TO DTC CHART (C1AA800)

C

GO TO STEP 7

A

5.

CHECK FOR VEHICLE CONTROL HISTORY*

(a) Check for vehicle control history and note any codes that are output.

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; CRUISE CONTROL: FRONT CAMERA SYSTEM: VEHICLE CONTROL HISTORY

Chassis > Front Recognition Camera > Utility

Tester Display

Vehicle Control History (RoB)

(1) Record the vehicle control history.

Result

Proceed to

Vehicle control history is not output

A

Vehicle control history other than X2015 and X201C is output

X2015 or X201C is output

B
B

GO TO VEHICLE CONTROL HISTORY

A

6.

CHECK FOR VEHICLE CONTROL HISTORY*

(a) Clear the vehicle control history.

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; CRUISE CONTROL: FRONT CAMERA SYSTEM: VEHICLE CONTROL HISTORY

Body Electrical > Front Radar Sensor > Utility

Tester Display

Vehicle Control History (RoB)

(b) Recheck for vehicle control history.

(1) Check if the following vehicle control history is output.

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; CRUISE CONTROL: FRONT CAMERA SYSTEM: VEHICLE CONTROL HISTORY

Chassis > Front Recognition Camera > Utility

Tester Display

Vehicle Control History (RoB)

Result

Proceed to

Vehicle control history is not output

A

Vehicle control history is output

B
A

USE SIMULATION METHOD TO CHECK

B

GO TO VEHICLE CONTROL HISTORY

7.

CHECK FOR DTC*

(a) Clear the DTCs.

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; CRUISE CONTROL: FRONT CAMERA SYSTEM: DTC CHECK / CLEAR

Chassis > Front Recognition Camera > Clear DTCs

(b) Reproduce the detection conditions of the recorded DTC.

HINT:

Refer to the flowchart for the detection conditions for each of the DTCs.

Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 06/2020]; CRUISE CONTROL: FRONT CAMERA SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2020 MY RAV4 RAV4 HV [06/2020 - 08/2020]; CRUISE CONTROL: FRONT CAMERA SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; CRUISE CONTROL: FRONT CAMERA SYSTEM: DIAGNOSTIC TROUBLE CODE CHART

(c) Recheck for DTCs.

(1) Attempt to duplicate the malfunction and check if the DTCs are output again.

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; CRUISE CONTROL: FRONT CAMERA SYSTEM: DTC CHECK / CLEAR

Chassis > Front Recognition Camera > Trouble Codes

Result

Proceed to

DTCs are not output

A

DTC is output

B
A

GO TO STEP 5

B

GO TO DIAGNOSTIC TROUBLE CODE CHART 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 06/2020]; CRUISE CONTROL: FRONT CAMERA SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2020 MY RAV4 RAV4 HV [06/2020 - 08/2020]; CRUISE CONTROL: FRONT CAMERA SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; CRUISE CONTROL: FRONT CAMERA SYSTEM: DIAGNOSTIC TROUBLE CODE CHART