Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FP52
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 08/2020]
Title: METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: PROBLEM SYMPTOMS TABLE; 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]

PROBLEM SYMPTOMS TABLE

NOTICE:

When replacing the combination meter assembly, always replace it with a new one. If a combination meter assembly which was installed to another vehicle is used, the information stored in it will not match the information from the vehicle and a DTC may be stored.

HINT:

  • The following problem symptoms table is based on the assumption that each system related to the combination meter assembly is normal.
  • Refer to System Description for details about the communication between the combination meter assembly and each ECU.

    Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 06/2020]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: SYSTEM DESCRIPTION 2020 MY RAV4 RAV4 HV [06/2020 - 08/2020]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: SYSTEM DESCRIPTION

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.

Meter or Gauge

Symptom

Suspected Area

Link

Entire combination meter assembly does not operate

Refer to "Entire Combination Meter does not Operate

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Entire Combination Meter does not Operate

Speedometer malfunction

Refer to "Speedometer Malfunction"

2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Speedometer Malfunction

Tachometer malfunction (for Gasoline Model)

Refer to "Tachometer Malfunction"

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Tachometer Malfunction

Fuel receiver gauge display malfunction

Refer to "Fuel Receiver Gauge Display Malfunction"

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Fuel Receiver Gauge Display Malfunction 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Fuel Receiver Gauge Display Malfunction

Engine coolant temperature receiver gauge malfunction

Refer to "Engine Coolant Temperature Receiver Gauge Malfunction"

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Engine Coolant Temperature Gauge Malfunction 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Engine Coolant Temperature Gauge Malfunction

Hybrid system indicator malfunction (for HV Model)

Refer to "Hybrid System Indicator Malfunction"

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Hybrid System Indicator Malfunction 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 06/2020]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Hybrid System Indicator Malfunction 2020 MY RAV4 RAV4 HV [06/2020 - 08/2020]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Hybrid System Indicator Malfunction

Warning or Indicator

Symptom

Suspected Area

Link

Other indicator lights malfunction

Combination meter assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

Other warning lights malfunction

Combination meter assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

Multi-information Display

Symptom

Suspected Area

Link

Multi-information display is not displayed

Combination meter assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

"Engine Oil Level Low Add or Replace" display malfunction

Refer to "Engine Oil Level Sensor Circuit"

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Engine Oil Level Sensor Circuit

Combination meter assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

"Windshield Washer Fluid Low" display malfunction (w/ Washer Level Switch)

Refer to "Washer Fluid Level Warning Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Washer Fluid Level Warning Switch Circuit

Other display malfunction

Combination meter assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

Buzzer

Symptom

Suspected Area

Link

Other buzzers malfunction

Combination meter assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

Others

Symptom

Suspected Area

Link

Operating steering pad switch does not change multi-information display

Refer to "Steering Pad Switch Circuit"

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Steering Pad Switch Circuit

Combination meter assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

Operating light control rheostat does not change light brightness

Refer to "Operating Light Control Rheostat does not Change Light Brightness"

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Operating Light Control Rheostat does not Change Light Brightness

Meter illumination is always dark

Refer to "Meter Illumination is Always Dark"

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Meter Illumination is Always Dark 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Meter Illumination is Always Dark

Meter illumination does not dim at night

Refer to "Meter Illumination does not Dim at Night"

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Meter Illumination does not Dim at Night 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Meter Illumination does not Dim at Night

Customization cannot be performed by setting customize settings on the setting tab of the multi-information display

Combination meter assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

Other systems that use the speed signal do not operate normally

Refer to "Speed Signal Circuit"

2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Speed Signal Circuit 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: Speed Signal Circuit