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                           Last Modified: 05-08-2025 | 
                        6.11:8.1.0  | 
                        
                           Doc ID: RM100000001FPEX | 
                      
                     
                        | 
                           Model Year Start: 2019 | 
                        
                           Model: RAV4 | 
                        
                           Prod Date Range: [11/2018 - 08/2020] | 
                      
                     
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                           Title: HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for Gasoline Model): Air Vent cannot be Switched; 2019 - 2020 MY RAV4 [11/2018 - 08/2020] | 
                      
                   
                  
                     
                        
                           | 
                               Air Vent cannot be Switched 
                            | 
                         
                     
                   
                   
                  DESCRIPTION
                  If the air outlet does not change even after the mode switch display changes, the following causes are possible. 
                  
                     
                        
                        
                     
                     
                        
                           | 
                               Malfunction Status 
                            | 
                           
                               Factor 
                            | 
                         
                     
                     
                        
                           | 
                               Air vent cannot be changed 
                              
                            | 
                           
                              
                                 
                                    - 
Malfunction in one of the servo motors
 
                                    - 
Mode damper and link operation (jamming)
 
                                    - 
Air conditioning unit malfunction
 
                                  
                               
                            | 
                         
                     
                   
                   
                  PROCEDURE
                   
                  
                  (a) Check the vehicle type. 
                  
                     
                        
                           | 
                               Result 
                            | 
                           
                               Proceed to 
                            | 
                         
                     
                     
                        
                           | 
                               w/ Driver Seat Centralized Control 
                            | 
                           
                               A 
                            | 
                         
                        
                           | 
                               w/ Front Seat Centralized Control 
                            | 
                           
                               B 
                            | 
                         
                     
                   
                  
                  
                     
                        
                           
                              
                                 | 
A
 | 
                               
                              
                                 
                                     
                                  | 
                               
                            
                         | 
                      
                   
                   
                  
                     
                        
                           | 
                               2.  
                            | 
                           
                               CHECK NO. 1 AIR CONDITIONING RADIATOR DAMPER SERVO SUB-ASSEMBLY 
                            | 
                         
                     
                   
                  (a) Check that the No. 1 air conditioning radiator damper servo sub-assembly is installed correctly. 
                  OK:  
                  No. 1 air conditioning radiator damper servo sub-assembly is installed correctly. 
                  
                  
                     
                        
                           
                              
                                 | 
OK
 | 
                               
                              
                                 
                                     
                                  | 
                               
                            
                         | 
                      
                   
                   
                  
                     
                        
                           | 
                               3.  
                            | 
                           
                               CHECK NO. 3 AIR CONDITIONING RADIATOR DAMPER SERVO SUB-ASSEMBLY 
                            | 
                         
                     
                   
                  (a) Check that the No. 3 air conditioning radiator damper servo sub-assembly is installed correctly. 
                  OK:  
                  No. 3 air conditioning radiator damper servo sub-assembly is installed correctly. 
                  
                  
                     
                        
                           
                              
                                 | 
OK
 | 
                               
                              
                                 
                                     
                                  | 
                               
                            
                         | 
                      
                   
                   
                  
                  (a) Check for DTCs. 
                  Click here
                        
                           
                               
                           
                        
                     
                   
                  Body Electrical > Air Conditioner > Trouble Codes
                  OK:  
                  DTC B1443 and B1448 are not output. 
                  
                     
                        
                           
                              Result
                            | 
                           
                               Proceed to 
                            | 
                         
                     
                     
                        
                           | 
                               DTC B1443 and B1448 are not output 
                            | 
                           
                               A 
                            | 
                         
                        
                           | 
                               DTC B1443 is output 
                            | 
                           
                               B 
                            | 
                         
                        
                           | 
                               DTC B1448 is output 
                            | 
                           
                               C 
                            | 
                         
                     
                   
                  
                     
                        
                           | A | 
                           
                               
                            | 
                           
                               REPAIR OR REPLACE AIR CONDITIONING RADIATOR ASSEMBLY 
                            | 
                         
                     
                   
                  
                  
                   
                  
                     
                        
                           | 
                               5.  
                            | 
                           
                               CHECK NO. 1 AIR CONDITIONING RADIATOR DAMPER SERVO SUB-ASSEMBLY 
                            | 
                         
                     
                   
                  (a) Check that the No. 1 air conditioning radiator damper servo sub-assembly is installed correctly. 
                  OK:  
                  No. 1 air conditioning radiator damper servo sub-assembly is installed correctly. 
                  
                  
                     
                        
                           
                              
                                 | 
OK
 | 
                               
                              
                                 
                                     
                                  | 
                               
                            
                         | 
                      
                   
                   
                  
                  (a) Check for DTCs. 
                  Click here
                        
                           
                               
                           
                        
                     
                   
                  Body Electrical > Air Conditioner > Trouble Codes
                  OK:  
                  DTC B1443 is not output. 
                  
                     
                        
                           | OK | 
                           
                               
                            | 
                           
                               REPAIR OR REPLACE AIR CONDITIONING RADIATOR ASSEMBLY 
                            | 
                         
                     
                   
                  
                  
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