| 
                           Last Modified: 05-08-2025 | 
                        6.11:8.1.0  | 
                        
                           Doc ID: RM100000001FPHO | 
                      
                     
                        | 
                           Model Year Start: 2019 | 
                        
                           Model: RAV4 HV | 
                        
                           Prod Date Range: [11/2018 - 02/2019] | 
                      
                     
                        | 
                           Title: HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): No Cooling at All; 2019 MY RAV4 HV [11/2018 - 02/2019] | 
                      
                   
                  
                   
                  DESCRIPTION
                  If cool air is not discharged (air is discharged), the following malfunctions are possible. 
                  
                     
                        
                        
                     
                     
                        
                           | 
                               Malfunction Status 
                            | 
                           
                               Factor 
                            | 
                         
                     
                     
                        
                           | 
                               Cool air is not discharged (air is discharged) 
                            | 
                           
                              
                                 
                                    - 
Compressor with motor assembly malfunction
 
                                    - 
Refrigerant pressure malfunction
 
                                    - 
Lack of refrigerant gas
 
                                    - 
Dirty cooler condenser
 
                                    - 
Cooling fan system malfunction
 
                                    - 
Air mix damper and link operation (jamming)
 
                                    - 
No. 1 cooler thermistor (determined as cold, conflicting with actual temperature)
 
                                    - 
Warm air flow
 
                                  
                               
                            | 
                         
                     
                   
                   
                  PROCEDURE
                   
                  
                     
                        
                           | 
                               1.  
                            | 
                           
                               CHECK AIR CONDITIONING CONTROL ASSEMBLY (SWITCH INDICATOR) 
                            | 
                         
                     
                   
                  (a) Operate each switch on the air conditioning control assembly to check that the switch indicators are illuminated normally. 
                  OK:  
                  Switch indicators are illuminated normally. 
                  
                  
                     
                        
                           
                              
                                 | 
OK
 | 
                               
                              
                                 
                                     
                                  | 
                               
                            
                         | 
                      
                   
                   
                  
                     
                        
                           | 
                               2.  
                            | 
                           
                               PERFORM ACTIVE TEST USING TECHSTREAM (SERVO PULSE) 
                            | 
                         
                     
                   
                  (a) Connect the Techstream to the DLC3. 
                  (b) Turn the power switch on (IG). 
                  (c) Turn the Techstream on. 
                  (d) Enter the following menus: Body Electrical / Air Conditioner / Active Test. 
                  (e) Check the operation by referring to the table below. 
                  Body Electrical > Air Conditioner > Active Test
                  
                     
                        
                        
                        
                        
                     
                     
                        
                           | 
                               Tester Display 
                            | 
                           
                               Measurement Item 
                            | 
                           
                               Control Range 
                            | 
                           
                               Diagnostic Note 
                            | 
                         
                     
                     
                        
                           | 
                               Air Mix Servo Targ Pulse(D) 
                            | 
                           
                               No. 1 air conditioning radiator damper servo sub-assembly (driver side air mix) pulse 
                            | 
                           
                               Min.: 128 
                              Max.: 383 
                            | 
                           
                               Operates between 165 to 257 pulses 
                            | 
                         
                        
                           | 
                               Air Mix Servo Targ Pulse(P) 
                            | 
                           
                               No. 1 air conditioning radiator damper servo sub-assembly (front passenger side air mix) pulse 
                            | 
                           
                               Min.: 128 
                              Max.: 383 
                            | 
                           
                               Operates between 255 to 347 pulses 
                            | 
                         
                     
                   
                  Body Electrical > Air Conditioner > Active Test
                  
                     
                        
                     
                     
                        
                           | 
                               Tester Display 
                            | 
                         
                     
                     
                        
                           | 
                               Air Mix Servo Targ Pulse(D) 
                            | 
                         
                     
                   
                  Body Electrical > Air Conditioner > Active Test
                  
                     
                        
                     
                     
                        
                           | 
                               Tester Display 
                            | 
                         
                     
                     
                        
                           | 
                               Air Mix Servo Targ Pulse(P) 
                            | 
                         
                     
                   
                  OK:  
                  Damper servo motor is operated. 
                  
                  
                  
                |