Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FPI6
Model Year Start: 2019 Model: RAV4 HV Prod Date Range: [11/2018 - 10/2022]
Title: PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE; 2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]

PROBLEM SYMPTOMS TABLE

NOTICE:

  • The following inspection procedure of the panoramic view monitor system is described on the assumption that the audio and visual system*1 or navigation system*2 is normal. If the audio and visual system*1 or navigation system*2 has any malfunction, first proceed with troubleshooting of the audio and visual system*1 or navigation system*2.
    • *1: w/ Audio and Visual System
    • *2: w/ Navigation System
  • Depending on the parts that are replaced or operations that are performed during vehicle inspection or maintenance, calibration of other systems as well as the panoramic view monitor system may be needed.

    Click here 2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

  • The following malfunctions may occur if a radio and display receiver assembly from another vehicle is installed to this vehicle. Therefore, when replacing the radio and display receiver assembly, be sure to replace it with a new one.
    • Communication malfunction DTC is output
    • Does not operate normally

HINT:

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.

General

Symptom

Suspected Area

Link

Screen does not switch when the panoramic view monitor switch is pressed.

Refer to "Panoramic View Screen Description" in system description

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): SYSTEM DESCRIPTION

Proceed to "ECU Power Source Circuit"

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): ECU Power Source Circuit

Diagnostic mode - Signal connection check (CAMERA SW check)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Does not switch to the panoramic view and rear view screen when the shift lever is in R.

Diagnostic mode - Signal connection check (SHIFT check)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Reverse signal circuit

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): TERMINALS OF ECU

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Image is not displayed on the panoramic view and rear view screen or rear view screen when the shift lever is in R.

Proceed to "Image from Camera for Panoramic View Monitor is Abnormal"

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): Image from Camera for Panoramic View Monitor is Abnormal

Display does not switch to the see through view screen or moving view screen when the panoramic view monitor switch is pressed.

Refer to "Panoramic View Screen Description" in system description

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): SYSTEM DESCRIPTION

Diagnostic mode - Signal connection check (CAN check)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Diagnostic mode - Signal connection check (CAMERA SW check)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Image is not displayed on the see through view screen or moving view screen when the panoramic view monitor switch is pressed.

Proceed to "Image from Camera for Panoramic View Monitor is Abnormal"

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): Image from Camera for Panoramic View Monitor is Abnormal

Display does not switch to the panoramic view and wide front view screen, the panoramic view and rear view screen or the two-side view screen when the panoramic view monitor switch is pressed.

Proceed to Description "Panoramic View Monitor Screen Display Conditions" in system description

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): SYSTEM DESCRIPTION

Diagnostic mode - Signal connection check (CAN check)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Diagnostic mode - Signal connection check (CAMERA SW check)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Image is not displayed on the panoramic view and wide front view screen, the panoramic view and rear view screen or the two-side view screen when the panoramic view monitor switch is pressed.

Proceed to "Image from Camera for Panoramic View Monitor is Abnormal"

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): Image from Camera for Panoramic View Monitor is Abnormal

Display does not switch to the retracted screen when the outer mirrors are retracted.

Diagnostic mode - Signal connection check (MIRROR SW check) (w/ Retract Mirror)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Display does not switch from the retracted screen when the outer mirrors are not in the retracted position.

Diagnostic mode - Signal connection check (MIRROR SW check) (w/ Retract Mirror)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Display Malfunction

Symptom

Suspected Area

Link

Objects are not displayed correctly on the panoramic view monitor screen (color, distorted image).

Proceed to "Image from Camera for Panoramic View Monitor is Abnormal"

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): Image from Camera for Panoramic View Monitor is Abnormal

Distorted display on the panoramic view screen.

Camera view adjustment (calibration)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Parking lines do not match at front and rear on the panoramic view screen.

Camera view adjustment (calibration)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Partial black screen on the panoramic view screen.

Camera view adjustment (calibration)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Proceed to "Image from Camera for Panoramic View Monitor is Abnormal"

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): Image from Camera for Panoramic View Monitor is Abnormal

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Area displayed differs from the actual area.

Ensure no door is opened

-

Camera view adjustment (calibration)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Switch Function

Symptom

Suspected Area

Link

Panoramic view monitor switch night illumination does not illuminate.

Panoramic view monitor switch

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SWITCH: INSPECTION

Harness and connector

-

Touch switch operation is not accepted.

Audio and visual system - Touch switch self check (w/ Audio and Visual System)

2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: OPERATION CHECK 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: OPERATION CHECK

Navigation system - Touch switch self check (w/ Navigation System)

2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Radio and display receiver assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

The touch function of the screen does not operate for the panoramic view monitor system.

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Radio and display receiver assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

Panoramic View Monitor System Function

Symptom

Suspected Area

Link

When the vehicle speed increases in the automatic display mode, the panoramic view and wide front view screen, the panoramic view and rear view screen or the two-side view screen remains displayed, without switching to the navigation screen.

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

The screen display timer function does not operate if the manual display mode is selected.

Check the screen display timer function

-

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

The estimated course lines do not match the vehicle width extension lines when the steering wheel points straight ahead.

Check the steering wheel installation angle

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; STEERING COLUMN: STEERING WHEEL: INSTALLATION 2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; STEERING COLUMN: STEERING WHEEL: INSTALLATION

Adjust steering angle

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Camera view adjustment (calibration)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

The estimated course lines stop moving before the steering wheel is turned fully left.

Steering angle setting (calibrate stored maximum steering angle)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

"!" is displayed and the estimated course lines are not displayed.

Check if the back door is not open

-

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Radio and display receiver assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

The estimated course lines are not displayed.

Check the panoramic view monitor screen display mode settings (Check if the estimated course lines display is set to off)

-

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

"!" is displayed.

Store the steering angle sensor steering neutral point

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): INITIALIZATION

Diagnostic mode - Signal connection check (CAN check)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Electric parking brake system

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; PARKING BRAKE: ELECTRIC PARKING BRAKE SYSTEM (w/o Vacuum Brake Booster): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]; PARKING BRAKE: ELECTRIC PARKING BRAKE SYSTEM (w/o Vacuum Brake Booster): HOW TO PROCEED WITH TROUBLESHOOTING 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; PARKING BRAKE: ELECTRIC PARKING BRAKE SYSTEM (w/o Vacuum Brake Booster): HOW TO PROCEED WITH TROUBLESHOOTING

"!" remains displayed after the steering neutral point is stored.

Adjust steering angle

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Steering sensor

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: STEERING ANGLE SENSOR: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: STEERING ANGLE SENSOR: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: STEERING ANGLE SENSOR: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: STEERING ANGLE SENSOR: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: STEERING ANGLE SENSOR: REMOVAL

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

"!" is displayed and all the buttons on the screen are grayed out.

Camera view adjustment (calibration)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Adjust steering angle

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Audio and Visual System (w/ Audio and Visual System)

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Navigation System (w/ Navigation System)

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

"!" is displayed and all the buttons on the screen are grayed out even after parking assist ECU initialization has been completed.

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Audio and Visual System (w/ Audio and Visual System)

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Navigation System (w/ Navigation System)

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Guide lines and buttons are not displayed on the panoramic view and rear view screen display screen.

Check if the back door is not open

-

Check if the back door light turns on and off normally (If not, refer to Lighting System (Interior) - Problem Symptoms Table)

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 06/2020]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE 2020 MY RAV4 RAV4 HV [06/2020 - 08/2020]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE

Parking assist ECU

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

"CHK" is displayed for an item on the Vehicle Signal Check screen.

Diagnostic mode - Signal connection check

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Blind spots in image.

Ensure no door is opened

-

Camera view adjustment (calibration)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Camera boundary lines are poorly connected.

Camera view adjustment (calibration)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

The estimated course lines are displaced.

Camera view adjustment (calibration)

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

Adjust steering angle

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): CALIBRATION

All buttons on the panoramic view monitor are continuously grayed out.

Audio and Visual System (w/ Audio and Visual System)

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Navigation System (w/ Navigation System)

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING