Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FQOH
Model Year Start: 2019 Model: RAV4 HV Prod Date Range: [11/2018 - 10/2023]
Title: DOOR / HATCH: POWER BACK DOOR SYSTEM (for HV Model): Power Back Door does not Operate Using Outside Switch; 2019 - 2023 MY RAV4 HV [11/2018 - 10/2023]

Power Back Door does not Operate Using Outside Switch

DESCRIPTION

The No. 1 power back door control switch signal is sent to the multiplex network door ECU.

If the power back door does not operate using the No. 1 power back door control switch, a No. 1 power back door control switch circuit malfunction is a possible cause.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

  • If the replacement, removal and installation of the multiplex network door ECU or disconnection of the connectors of the multiplex network door ECU has been performed, initialize the power back door system.

    Click here 2019 - 2023 MY RAV4 HV [11/2018 - 10/2023]; DOOR / HATCH: POWER BACK DOOR SYSTEM (for HV Model): INITIALIZATION

  • This check is possible only when the power back door function customization setting using the multi-information display in the combination meter assembly is set to ON (initial setting is ON).

    Click here 2019 - 2023 MY RAV4 HV [11/2018 - 10/2023]; DOOR / HATCH: POWER BACK DOOR SYSTEM (for HV Model): CUSTOMIZE PARAMETERS

PROCEDURE

1.

CHECK VEHICLE CONDITION

(a) Check that power back door function on the multi-information display in the combination meter assembly is set to ON.

Click here 2019 - 2023 MY RAV4 HV [11/2018 - 10/2023]; DOOR / HATCH: POWER BACK DOOR SYSTEM (for HV Model): CUSTOMIZE PARAMETERS

Result

Proceed to

Power back door function on the multi-information display in the combination meter assembly is set to ON (power back door system operation is permitted)

A

Power back door function on the multi-information display in the combination meter assembly is set to OFF (power back door system operation is prohibited)

B

B

SET POWER BACK DOOR FUNCTION TO ON (PERMIT POWER BACK DOOR SYSTEM OPERATION)

A

2.

CHECK POWER BACK DOOR SYSTEM CONDITION

(a) Check power back door system condition.

Result

Proceed to

The malfunction symptom reproduces

A

The malfunction symptom does not reproduce

B

B

GO TO POWER BACK DOOR CANNOT BE OPERATED FREQUENTLY

A

3.

READ VALUE USING TECHSTREAM

(a) Read the Data List according to the display on the Techstream.

Click here 2019 - 2023 MY RAV4 HV [11/2018 - 10/2023]; DOOR / HATCH: POWER BACK DOOR SYSTEM (for HV Model): DATA LIST / ACTIVE TEST

Body Electrical > Back Door > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

PBD Close SW

No. 1 power back door control switch signal

ON or OFF

ON: No. 1 power back door control switch pushed

OFF: No. 1 power back door control switch not pushed

-

Body Electrical > Back Door > Data List

Tester Display

PBD Close SW

OK:

The No. 1 power back door control switch functions as specified in the normal condition column.

OK

REPLACE MULTIPLEX NETWORK DOOR ECU

NG

4.

INSPECT NO. 1 POWER BACK DOOR CONTROL SWITCH

(a) Remove the No. 1 power back door control switch.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR / HATCH: POWER BACK DOOR CLOSER SWITCH: REMOVAL

(b) Inspect the No. 1 power back door control switch.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR / HATCH: POWER BACK DOOR CLOSER SWITCH: INSPECTION

NG

REPLACE NO. 1 POWER BACK DOOR CONTROL SWITCH

OK

5.

CHECK HARNESS AND CONNECTOR (NO. 1 POWER BACK DOOR CONTROL SWITCH - MULTIPLEX NETWORK DOOR ECU AND BODY GROUND)

(a) Disconnect the R17 No. 1 power back door control switch connector.

(b) Disconnect the R18 multiplex network door ECU connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

R17-1 (CLS) - R18-8 (BDDN)

Always

Below 1 Ω

R17-2 (E) - Body ground

Always

Below 1 Ω

R17-1 (CLS) or R18-8 (BDDN) - Body ground

Always

10 kΩ or higher

OK

REPLACE MULTIPLEX NETWORK DOOR ECU

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR