Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FWRD
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 -           ]
Title: LIGHTING (INT): LIGHTING SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the lighting system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK

NEXT

3.

INSPECT AUXILIARY BATTERY VOLTAGE

(a) Measure the auxiliary battery voltage with the ignition switch off.

Standard voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

NEXT

4.

CHECK CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

  • for HV Model:

    Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • for Gasoline Model:

    Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

Result

Proceed to

CAN communication system DTCs are not output.

A

CAN communication system DTCs are output (for HV Model).

B

CAN communication system DTCs are output (for Gasoline Model).

C

B

GO TO CAN COMMUNICATION SYSTEM 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

C

GO TO CAN COMMUNICATION SYSTEM

A

5.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 06/2020]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE 2020 MY RAV4 RAV4 HV [06/2020 - 08/2020]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table.

A

Fault is listed in Problem Symptoms Table.

B

B

ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE

A

6.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): LIGHTING SYSTEM: OPERATION CHECK

(b) Terminals of ECU

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): LIGHTING SYSTEM: TERMINALS OF ECU

(c) Data List / Active Test

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): LIGHTING SYSTEM: DATA LIST / ACTIVE TEST

NEXT

7.

ADJUST, REPAIR OR REPLACE

NEXT

8.

CONFIRMATION TEST

NEXT

END