Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FYQV
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 10/2022]
Title: NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): Radio Receiver Assembly Communication Stop Mode; 2019 - 2022 MY RAV4 [11/2018 - 10/2022]

Radio Receiver Assembly Communication Stop Mode

DESCRIPTION

Detection Item

Symptom

Trouble Area

Radio Receiver Assembly Communication Stop Mode

Any of the following conditions are met:

  • Communication stop for "Display and Navigation (AVN)" is indicated on the "Communication Bus Check" screen of the Techstream.

    Click here 2019 - 2020 MY RAV4 [11/2018 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): PROBLEM SYMPTOMS TABLE 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): PROBLEM SYMPTOMS TABLE 2022 - 2024 MY RAV4 [12/2021 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): PROBLEM SYMPTOMS TABLE

  • Communication stop history for "Display and Navigation (AVN)" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Display and Navigation (AVN)" is 6 or more.)

    Click here 2019 - 2020 MY RAV4 [11/2018 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): PROBLEM SYMPTOMS TABLE 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): PROBLEM SYMPTOMS TABLE 2022 - 2024 MY RAV4 [12/2021 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): PROBLEM SYMPTOMS TABLE

  • Communication system DTCs (DTCs that start with U) that correspond to "Radio Receiver Assembly Communication Stop Mode" in "DTC Combination Table" are output.

    Click here 2019 MY RAV4 [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DTC COMBINATION TABLE 2019 MY RAV4 [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DTC COMBINATION TABLE 2020 MY RAV4 [10/2019 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DTC COMBINATION TABLE 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DTC COMBINATION TABLE 2022 MY RAV4 [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DTC COMBINATION TABLE

  • Radio and display receiver assembly branch wire or connector
  • Power source circuit of radio and display receiver assembly
  • Radio and display receiver assembly ground circuit
  • Radio and display receiver assembly

WIRING DIAGRAM

CAUTION / NOTICE / HINT

CAUTION:

When performing the confirmation driving pattern, obey all speed limits and traffic laws.

NOTICE:

  • Because the order of diagnosis is important to allow correct diagnosis, make sure to begin troubleshooting using How to Proceed with Troubleshooting when CAN communication system related DTCs are output.

    Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • Inspect the fuses for circuits related to this system before performing the following procedure.
  • Before measuring the resistance of the CAN bus, turn the ignition switch off and leave the vehicle for 1 minute or more without operating the key or any switches, or opening or closing the doors. After that, disconnect the cable from the negative (-) battery terminal and leave the vehicle for 1 minute or more before measuring the resistance.
  • After turning the ignition switch off, waiting time may be required before disconnecting the cable from the negative (-) battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) battery terminal notices before proceeding with work.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; INTRODUCTION: REPAIR INSTRUCTION: PRECAUTION

  • Some parts must be initialized and set when replacing or removing and installing parts.

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  • After performing repairs, perform the DTC check procedure and confirm that the DTCs are not output again.

    DTC check procedure: Turn the ignition switch to ON and wait for 1 minute or more. Then operate the suspected malfunctioning system and drive the vehicle at 60 km/h (37 mph) or more for 5 minutes or more.

  • After the repair, perform the CAN bus check and check that all the ECUs and sensors connected to the CAN communication system are displayed as normal.

    Click here 2019 MY RAV4 [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2019 MY RAV4 [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2020 MY RAV4 [10/2019 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2022 MY RAV4 [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

  • The following malfunctions may occur if a radio and display receiver assembly from another vehicle is installed to this vehicle. Therefore, when replacing the radio receiver assembly, be sure to replace it with new one.
    • Communication malfunction DTC is output
    • Does not operate normally

HINT:

  • Before disconnecting related connectors for inspection, push in on each connector body to check that the connector is not loose or disconnected.
  • When a connector is disconnected, check that the terminals and connector body are not cracked, deformed or corroded.

PROCEDURE

1.

CHECK FOR OPEN IN CAN BUS WIRE (RADIO AND DISPLAY RECEIVER ASSEMBLY BRANCH WIRE)

(a) Disconnect the cable from the negative (-) battery terminal.

(b) Disconnect the radio and display receiver assembly connector.

*a

Front view of wire harness connector

(to Radio and Display Receiver Assembly)

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

G2-13 (CANH) - G2-14 (CANL)

Cable disconnected from negative (-) battery terminal

54 to 69 Ω

Result

Proceed to

OK (w/ Stop and Start System)

A

OK (w/o Stop and Start System)

B

NG

C
B

GO TO STEP 3

C

REPAIR OR REPLACE CAN BRANCH WIRE OR CONNECTOR
A

2.

CHECK HARNESS AND CONNECTOR (POWER SOURCE CIRCUIT)

(a) Disconnect the radio and display receiver assembly connector.

*a

Front view of wire harness connector

(to Radio and Display Receiver Assembly)

-

-

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

G3-1 (GND1) - Body ground

Cable disconnected from negative (-) battery terminal

Below 1 Ω

(c) Reconnect the cable to the negative (-) battery terminal.

NOTICE:

When disconnecting the cable, some systems need to be initialized after the cable is reconnected.

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(d) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

G3-4 (+B1) - Body ground

Always

10.5 to 16 V

G3-15 (ACC1) - Body ground

Ignition switch ACC

10.5 to 16 V

Ignition switch off

Below 1 V

G2-19 (IG) - Body ground

Ignition switch ON

11 to 14 V

Ignition switch off

Below 1 V

Result

Proceed to

OK

A

NG (ACC1 or +B1 terminal)

B

NG (Other terminal)

C
A

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

B

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C

REPAIR OR REPLACE HARNESS OR CONNECTOR

3.

CHECK HARNESS AND CONNECTOR (POWER SOURCE CIRCUIT)

(a) Disconnect the radio and display receiver assembly connector.

*a

Front view of wire harness connector

(to Radio and Display Receiver Assembly)

-

-

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

G3-1 (GND1) - Body ground

Cable disconnected from negative (-) battery terminal

Below 1 Ω

(c) Reconnect the cable to the negative (-) battery terminal.

NOTICE:

When disconnecting the cable, some systems need to be initialized after the cable is reconnected.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2020 MY RAV4 RAV4 HV [10/2019 - 06/2020]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2020 MY RAV4 RAV4 HV [06/2020 - 08/2020]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION

(d) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

G3-4 (+B1) - Body ground

Always

11 to 14 V

G3-15 (ACC1) - Body ground

Ignition switch ACC

11 to 14 V

Ignition switch off

Below 1 V

G2-19 (IG) - Body ground

Ignition switch ON

11 to 14 V

Ignition switch off

Below 1 V
OK

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR