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                           Last Modified: 05-08-2025 | 
                        6.11:8.1.0  | 
                        
                           Doc ID: RM100000001G1Y8 | 
                      
                     
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                           Model Year Start: 2019 | 
                        
                           Model: RAV4 HV | 
                        
                           Prod Date Range: [11/2018 - 12/2021] | 
                      
                     
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                           Title: THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2021 MY RAV4 HV [11/2018 - 12/2021] | 
                      
                   
                  
                     
                        
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                               HOW TO PROCEED WITH TROUBLESHOOTING 
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                  CAUTION / NOTICE / HINT
                  
                   
                  PROCEDURE
                   
                  
                     
                        
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                               1.  
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                               VEHICLE BROUGHT TO WORKSHOP 
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                  (a) Confirm how vehicle was brought to workshop. 
                  
                     
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Vehicle was driven
 
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Vehicle was towed
 
                      
                   
                  HINT: 
                  The malfunction location may be narrowed down by confirming whether the vehicle was driven or towed. 
                  
                  
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