Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001G1YB
Model Year Start: 2019 Model: RAV4 HV Prod Date Range: [11/2018 - 02/2019]
Title: THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): PROBLEM SYMPTOMS TABLE; 2019 MY RAV4 HV [11/2018 - 02/2019]

PROBLEM SYMPTOMS TABLE

HINT:

  • If a problem occurs in certain locations or at certain times of day, check for the possibility of wave interference.
  • When the electrical key transmitter sub-assembly is brought near a door control receiver (RF band), door outside handle assembly (LF band), indoor electrical key antenna (LF band) or any of the electrical key antennas (LF band), the possibility of wave interference decreases. By doing this, whether wave interference is causing the problem can be checked.
  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Smart Key System (for Entry Function)

Symptom

Suspected Area

Link

Key vehicle inside lock-in prevention function does not operate

Affected by wave interference

2019 - 2020 MY RAV4 HV [11/2018 - 06/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Power Source Mode does not Change to ON (IG and ACC)

Harness or connector

No. 1 indoor electrical key antenna assembly (front floor)

No. 1 indoor electrical key antenna assembly (rear floor)

No. 1 indoor electrical key antenna assembly (inside luggage compartment)

Certification ECU (smart key ECU assembly)

Transmitter battery

Instrument panel junction block assembly

Power switch

All door entry lock/unlock functions and wireless functions do not operate

Lighting system

2019 MY RAV4 HV [11/2018 - 02/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate

Power door lock control system

Affected by wave interference

Code registration

Transmitter battery

Harness or connector

Electrical key transmitter sub-assembly

Door control receiver

Main body ECU (multiplex network body ECU)

Certification ECU (smart key ECU assembly)

All door entry lock/unlock functions do not operate, but wireless functions operate

Check customize setting (Entry cancel function (manual operation))

2019 MY RAV4 HV [11/2018 - 02/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate

Affected by wave interference

Electrical key transmitter sub-assembly

Certification ECU (smart key ECU assembly)

Driver side door entry unlock function does not operate

Power door lock control system

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Driver Side Door Entry Unlock Function does not Operate

Harness or connector

Front door outside handle assembly LH

Lighting system

Certification ECU (smart key ECU assembly)

Front passenger side door entry unlock function does not operate

Power door lock control system

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Front Passenger Side Door Entry Unlock Function does not Operate

Harness or connector

Front door outside handle assembly RH

Lighting system

Certification ECU (smart key ECU assembly)

Driver side door entry lock and unlock functions do not operate

Power door lock control system

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Driver Side Door Entry Lock and Unlock Functions do not Operate

Affected by wave interference

Harness or connector

Front door outside handle assembly LH

Certification ECU (smart key ECU assembly)

Front passenger side door entry lock and unlock functions do not operate

Power door lock control system

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Front Passenger Side Door Entry Lock and Unlock Functions do not Operate

Affected by wave interference

Harness or connector

Front door outside handle assembly RH

Certification ECU (smart key ECU assembly)

Driver side door entry lock function does not operate

Power door lock control system

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Driver Side Door Entry Lock Function does not Operate

Harness or connector

Front door outside handle assembly LH

Certification ECU (smart key ECU assembly)

Front passenger side door entry lock function does not operate

Power door lock control system

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Front Passenger Side Door Entry Lock Function does not Operate

Harness or connector

Front door outside handle assembly RH

Certification ECU (smart key ECU assembly)

Entry interior alarm does not sound

Meter/gauge system

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Entry Interior Alarm does not Sound

Back door entry unlock function does not operate

Check customize setting (Back Door Opening Operation)

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Back Door Entry Unlock Function does not Operate

Power door lock control system

Harness or connector

Back door opener switch assembly

Certification ECU (smart key ECU assembly)

Back door entry lock and unlock functions do not operate

Power door lock control system

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Back Door Entry Lock and Unlock Functions do not Operate

Harness or connector

Electrical key antenna (outside luggage compartment)

Certification ECU (smart key ECU assembly)

Back door entry lock function does not operate

Power door lock control system

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Back Door Entry Lock Function does not Operate

Harness or connector

Back door opener switch assembly

Certification ECU (smart key ECU assembly)

Entry unlock and unlatch functions do not operate using kick sensor*

Check customize setting (Kick Sensor Function, Kick Sensor Operation with ACC ON)

2019 - 2023 MY RAV4 HV [11/2018 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Entry Unlock and Unlatch Functions do not Operate Using Kick Sensor

Power back door system

Certification ECU (smart key ECU assembly)

Entry exterior alarm and answer-back buzzer do not sound

Check customize setting (Wireless Buzzer Resp)

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Entry Exterior Alarm and Answer-back Buzzer do not Sound

Lighting system

Harness or connector

Instrument panel junction block assembly

Wireless door lock buzzer

Main body ECU (multiplex network body ECU)

Certification ECU (smart key ECU assembly)

  • *: w/ Hands Free Power Back Door