Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001G1Z3
Model Year Start: 2019 Model: RAV4 HV Prod Date Range: [11/2018 - 10/2023]
Title: THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): Entry Unlock and Unlatch Functions do not Operate Using Kick Sensor; 2019 - 2023 MY RAV4 HV [11/2018 - 10/2023]

Entry Unlock and Unlatch Functions do not Operate Using Kick Sensor

DESCRIPTION

If the hands free power back door function does not operate, it could indicate the certification ECU (smart key ECU assembly) did not transmit a power back door open request signal, or a malfunction in the power back door system.

CAUTION / NOTICE / HINT

NOTICE:

  • When using the Techstream with the power switch off, connect the Techstream to the DLC3 and turn a courtesy light switch on and off at intervals of 1.5 seconds or less until communication between the Techstream and the vehicle begins. Then select the vehicle type under manual mode and enter the following menus: Body Electrical / Smart Key. While using the Techstream, periodically turn a courtesy light switch on and off at intervals of 1.5 seconds or less to maintain communication between the Techstream and the vehicle.
  • The smart key system (for Entry Function) uses the LIN communication system and CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the smart key system (for Entry Function) after confirming that the communication systems are functioning properly.

    Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2021 MY RAV4 HV [02/2019 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2022 - 2023 MY RAV4 HV [12/2021 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • After repair, confirm that no DTCs are output.
  • Check that there are no electrical key transmitter sub-assemblies in the vehicle.

PROCEDURE

1.

CHECK CUSTOMIZE SETTING (KICK SENSOR FUNCTION)

(a) Connect the Techstream to the DLC3.

(b) Turn the power switch on (IG).

(c) Turn the Techstream on.

(d) Enter the following menus: Customize Setting / PSD & PBD operation.

PSD & PBD operation

Tester Display

Description

Default

Setting

ECU

Kick Sensor Function

Function that enables/disables the hands free power back door

ON

0:OFF,1:ON

Multiplex network door ECU

Kick Sensor Operation with ACC ON

Status of the hands free power back door function with power switch on (ACC).

Available

0:Available,1:Not Available

Multiplex network door ECU

Result

Proceed to

The customize setting is "ON" and "Available"

A

The customize setting is "OFF" or "Not Available"

B
B

PERFORM CUSTOMIZE SETTING 2019 MY RAV4 HV [11/2018 - 02/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): CUSTOMIZE PARAMETERS 2019 - 2020 MY RAV4 HV [02/2019 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): CUSTOMIZE PARAMETERS 2021 - 2022 MY RAV4 HV [08/2020 - 10/2022]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): CUSTOMIZE PARAMETERS 2023 MY RAV4 HV [10/2022 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): CUSTOMIZE PARAMETERS

A

2.

CHECK OPERATION HISTORY

(a) Enter the following menus: Body Electrical / Smart Key / Utility / Operation History.

Body Electrical > Smart Key > Utility

Tester Display

Operation History

Auto Entry Wireless Operation History

Parameter Name

Content

Kick Sensor Open Request Signal.

The multiplex network door ECU receives kick detection signals from the kick door control sensor and sends certification requests to the certification ECU (smart key ECU assembly). If certification is OK, an open permission is sent to the multiplex network door ECU.

Result

Proceed to

Not output

A

"Kick Sensor Open Request Signal" is output

B
B

GO TO POWER BACK DOOR SYSTEM (Power Back Door cannot be Operated Using Kick Sensor)

A

3.

CHECK ENTRY LOCK OPERATION

(a) While carrying the electrical key transmitter sub-assembly, check that the entry unlock function operates when the back door opener switch is operated.

Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): OPERATION CHECK 2019 - 2023 MY RAV4 HV [02/2019 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): OPERATION CHECK

Result

Proceed to

Entry lock/unlock function does not operate

A

Entry lock/unlock function operates

B
A

GO TO SMART KEY SYSTEM (Back Door Entry Lock and Unlock Functions do not Operate)

B

GO TO POWER BACK DOOR SYSTEM (Power Back Door cannot be Operated Using Kick Sensor)