Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001G22J
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 -           ]
Title: THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): New Key Registration Warning Message is not Displayed; 2019 - 2024 MY RAV4 [11/2018 -        ]

New Key Registration Warning Message is not Displayed

DESCRIPTION

If the new key registration warning message is not displayed after an electrical key transmitter sub-assembly has been registered, there may be communication problem between the certification ECU (smart key ECU assembly) and combination meter assembly.

CAUTION / NOTICE / HINT

NOTICE:

  • When using the Techstream with the engine switch off, connect the Techstream to the DLC3 and turn a courtesy light switch on and off at intervals of 1.5 seconds or less until communication between the Techstream and the vehicle begins. Then select the vehicle type under manual mode and enter the following menus: Body Electrical / Smart Key. While using the Techstream, periodically turn a courtesy light switch on and off at intervals of 1.5 seconds or less to maintain communication between the Techstream and the vehicle.
  • The smart key system (for Start Function) uses the LIN communication system and CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the smart key system (for Start Function) after confirming that the communication systems are functioning properly.

    Click here 2019 - 2020 MY RAV4 [11/2018 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING 2021 MY RAV4 [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING 2022 - 2023 MY RAV4 [12/2021 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING 2024 MY RAV4 [10/2023 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • Before replacing the certification ECU (smart key ECU assembly), refer to the Registration.

    Click here 2019 MY RAV4 [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2020 MY RAV4 [10/2019 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2021 MY RAV4 [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

  • After repair, confirm that no DTCs are output by performing "DTC Output Confirmation Operation".
  • Check that there are no electrical key transmitter sub-assemblies in the vehicle.
  • When replacing the combination meter assembly, always replace it with a new one. If a combination meter assembly which was installed to another vehicle is used, the information stored in it will not match the information from the vehicle and a DTC may be stored.

PROCEDURE

1.

CHECK FOR DTC

(a) Connect the Techstream to the DLC3.

(b) Turn the engine switch on (IG).

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Smart Key / Trouble Codes.

(e) Check for DTCs.

Body Electrical > Smart Key > Trouble Codes

Result

Proceed to

DTCs are not output

A

DTCs are output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART 2019 MY RAV4 [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): DIAGNOSTIC TROUBLE CODE CHART 2020 MY RAV4 [10/2019 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): DIAGNOSTIC TROUBLE CODE CHART 2021 MY RAV4 [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): DIAGNOSTIC TROUBLE CODE CHART 2022 MY RAV4 [12/2021 - 10/2022]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): DIAGNOSTIC TROUBLE CODE CHART 2023 - 2024 MY RAV4 [10/2022 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): DIAGNOSTIC TROUBLE CODE CHART

A

2.

READ VALUE USING TECHSTREAM (FL DOOR COURTESY SWITCH)

(a) Enter the following menus: Body Electrical / Main Body / Data List.

(b) Read the Data List according to the display on the Techstream.

Body Electrical > Main Body > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

FL Door Courtesy SW

Front door courtesy light switch assembly LH signal

ON or OFF

ON: Front door LH open

OFF: Front door LH closed

-

Body Electrical > Main Body > Data List

Tester Display

FL Door Courtesy SW

Result

Proceed to

On the Techstream screen, ON or OFF is displayed accordingly.

A

On the Techstream screen, ON or OFF is not displayed accordingly.

B

B

GO TO LIGHTING SYSTEM

A

3.

CHECK METER / GAUGE SYSTEM

(a) With the electrical key transmitter sub-assembly in the vehicle and all of the doors closed, lock the doors using the entry lock function and check that the warning message is displayed on the multi-information display.

Result

Proceed to

The warning message is displayed on the multi-information display.

A

The warning message is not displayed on the multi-information display.

B

B

REPLACE COMBINATION METER ASSEMBLY 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

A

4.

ADDITIONAL KEY REGISTRATION

(a) Clear all of the registered electrical key transmitter sub-assemblies except one and perform registration again.

HINT:

Refer to Registration.

Click here 2019 MY RAV4 [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2020 MY RAV4 [10/2019 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2021 MY RAV4 [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

NEXT

5.

CHECK MULTI-INFORMATION DISPLAY

(a) With all of the doors closed, lock the doors using the entry lock function.

(b) Unlock the doors using the entry unlock function, open the driver door and check that the warning message is displayed on the multi-information display.

Result

Proceed to

The warning message is displayed on the multi-information display.

A

The warning message is not displayed on the multi-information display.

B

A

END (10 DAYS MAY HAVE ELAPSED SINCE AN ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY WAS REGISTERED)

B

REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL