Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001HEZG
Model Year Start: 2019 Model: RAV4 Prod Date Range: [02/2019 - 06/2020]
Title: PARK ASSIST / MONITORING: BLIND SPOT MONITOR SYSTEM: PROBLEM SYMPTOMS TABLE; 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 06/2020]

PROBLEM SYMPTOMS TABLE

NOTICE:

  • The vehicle is equipped with a Supplemental Restraint System (SRS) which includes components such as airbags. Before servicing (including removal or installation of parts), be sure to read the precaution for Supplemental Restraint System.

    w/ Occupant Classification System

    Click here 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM (w/ Occupant Classification System): PRECAUTION

    w/o Occupant Classification System

    Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM (w/o Occupant Classification System): PRECAUTION

  • When replacing the combination meter assembly, always replace it with a new one. If a combination meter assembly which was installed to another vehicle is used, the information stored in it will not match the information from the vehicle and a DTC may be stored.

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Entire System

Symptom

Suspected Area

Link

System does not operate at all

CAN communication system*2

2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

CAN communication system*1

2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

Meter/gauge system

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Proceed to "Power Source Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SYSTEM: Power Source Circuit

Steering pad switch assembly

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; STEERING COLUMN: STEERING PAD SWITCH: INSPECTION

Spiral cable sub-assembly

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; SUPPLEMENTAL RESTRAINT SYSTEMS: SPIRAL CABLE: INSPECTION

Blind spot monitor sensor LH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

System cannot be turned off

CAN communication system*2

2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

CAN communication system*1

2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

Meter/gauge system

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Steering pad switch assembly

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; STEERING COLUMN: STEERING PAD SWITCH: INSPECTION

Spiral cable sub-assembly

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; SUPPLEMENTAL RESTRAINT SYSTEMS: SPIRAL CABLE: INSPECTION

Blind spot monitor sensor LH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

"Blind Spot Monitor Unavailable" or "Blind Spot Monitor Malfunction Visit Your Dealer" is displayed on the multi-information display

Check abnormality history

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SYSTEM: DIAGNOSIS SYSTEM

Blind spot monitor sensor RH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Blind spot monitor sensor LH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Combination meter assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

*1: for Gasoline Model

*2: for HV Model

Blind Spot Monitor Function

Symptom

Suspected Area

Link

Outer rear view mirror indicator LH does not illuminate

Proceed to "Blind Spot Monitor Beam Axis Confirmation"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: ADJUSTMENT

Outer mirror LH (outer rear view mirror indicator LH)

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; MIRROR (EXT): OUTER REAR VIEW MIRROR GLASS: INSPECTION

Outer rear view mirror assembly LH

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; MIRROR (EXT): OUTER REAR VIEW MIRROR: REMOVAL

Blind spot monitor sensor LH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Outer rear view mirror indicator RH does not illuminate

Proceed to "Blind Spot Monitor Beam Axis Confirmation"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: ADJUSTMENT

Outer mirror RH (outer rear view mirror indicator RH)

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; MIRROR (EXT): OUTER REAR VIEW MIRROR GLASS: INSPECTION

Outer rear view mirror assembly RH

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; MIRROR (EXT): OUTER REAR VIEW MIRROR: REMOVAL

Blind spot monitor sensor RH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Outer rear view mirror indicator LH remains illuminated

Proceed to "Blind Spot Monitor Beam Axis Confirmation"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: ADJUSTMENT

Blind spot monitor sensor LH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Outer rear view mirror indicator RH remains illuminated

Proceed to "Blind Spot Monitor Beam Axis Confirmation"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: ADJUSTMENT

Blind spot monitor sensor RH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Outer rear view mirror indicator LH does not flash

Proceed to "Turn Signal Light" in Problem Symptoms Table for the Lighting (EXT) section*1

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; LIGHTING (EXT): LIGHTING SYSTEM (w/ Headlight ECU without AFS): PROBLEM SYMPTOMS TABLE

Proceed to "Turn Signal Light" in Problem Symptoms Table for the Lighting (EXT) section*3

2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; LIGHTING (EXT): LIGHTING SYSTEM (w/ AFS): PROBLEM SYMPTOMS TABLE

Proceed to "Turn Signal Light" in Problem Symptoms Table for the Lighting (EXT) section*2

2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; LIGHTING (EXT): LIGHTING SYSTEM (w/o Headlight ECU): PROBLEM SYMPTOMS TABLE

Blind spot monitor sensor LH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Outer rear view mirror indicator RH does not flash

Proceed to "Turn Signal Light" in Problem Symptoms Table for the Lighting (EXT) section*1

2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; LIGHTING (EXT): LIGHTING SYSTEM (w/ Headlight ECU without AFS): PROBLEM SYMPTOMS TABLE

Proceed to "Turn Signal Light" in Problem Symptoms Table for the Lighting (EXT) section*3

2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; LIGHTING (EXT): LIGHTING SYSTEM (w/ AFS): PROBLEM SYMPTOMS TABLE

Proceed to "Turn Signal Light" in Problem Symptoms Table for the Lighting (EXT) section*2

2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; LIGHTING (EXT): LIGHTING SYSTEM (w/o Headlight ECU): PROBLEM SYMPTOMS TABLE

Blind spot monitor sensor RH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Outer rear view mirror indicator LH continues to flash

Blind spot monitor sensor LH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Outer rear view mirror indicator RH continues to flash

Blind spot monitor sensor RH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

*1: w/ Headlight ECU without AFS

*2: w/o Headlight ECU

*3: w/ AFS

RCTA Function

Symptom

Suspected Area

Link

Function does not operate at all

(Blind spot monitor function operates normally)

Hybrid control system*2*5

2019 - 2020 MY RAV4 HV [11/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for 2WD with NICKEL METAL HYDRIDE BATTERY): HOW TO PROCEED WITH TROUBLESHOOTING

Hybrid control system*2*6

2019 - 2024 MY RAV4 HV [02/2019 -        ]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): HOW TO PROCEED WITH TROUBLESHOOTING

Automatic transaxle system (UB80E)*1

2019 - 2024 MY RAV4 [11/2018 -        ]; UB80E (AUTOMATIC TRANSMISSION / TRANSAXLE): AUTOMATIC TRANSAXLE SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Automatic transaxle system (UB80F)*1

2019 - 2024 MY RAV4 [11/2018 -        ]; UB80F (AUTOMATIC TRANSMISSION / TRANSAXLE): AUTOMATIC TRANSAXLE SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Data List / Active Test (Reverse [Only for AT/CVT])

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SYSTEM: DATA LIST / ACTIVE TEST

Blind spot monitor sensor RH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

"Rear Cross Traffic Alert Unavailable" or "Rear Cross Traffic Alert Malfunction Visit Your Dealer" is displayed on the multi-information display

Check abnormality history

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SYSTEM: DIAGNOSIS SYSTEM

Blind spot monitor sensor RH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Blind spot monitor sensor LH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Combination meter assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; METER / GAUGE / DISPLAY: COMBINATION METER: REMOVAL

While RCTA function is active, outer rear view mirror indicator flashes but RCTA buzzer does not sound.

Proceed to "Buzzer does not Sound"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SYSTEM: Buzzer does not Sound

When shift position is in R, detection operation is normal but RCTA indicator does not appear on the radio and display receiver assembly

CAN communication system*2

2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

CAN communication system*1

2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

Television camera assembly*3

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA (for Rear): REMOVAL

Parking assist ECU *4

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST ECU: REMOVAL

Blind spot monitor sensor LH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Blind spot monitor sensor RH

2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; PARK ASSIST / MONITORING: BLIND SPOT MONITOR SENSOR: REMOVAL

Radio and display receiver assembly

2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

*1: for Gasoline Model

*2: for HV Model

*3: w/ Parking Assist Monitor System

*4: w/ Panoramic View Monitor System

*5: for 2WD

*6: for AWD