| Last Modified: 05-08-2025 | 6.11:8.1.0 | Doc ID: RM100000001K2T6 |
| Model Year Start: 2020 | Model: RAV4 | Prod Date Range: [10/2019 - 10/2022] |
| Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: RED INDICATOR REMAINS ON; 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022] | ||
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RED INDICATOR REMAINS ON |
DESCRIPTION
This means that the DCM (telephone transceiver assembly) has detected a malfunction in the safety connect system and stored a DTC or specific vehicle control history (RoB) Code.
CAUTION / NOTICE / HINT
NOTICE:
Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Safety Connect System.
Click here
![2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: PRECAUTION](/t3Portal/stylegraphics/info.gif)
PROCEDURE
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1. |
CHECK DTC |
(a) Turn the ignition switch off.
(b) Connect the Techstream to the DLC3.
(c) Turn the ignition switch to ON and wait for 10 seconds or more.
(d) Turn the Techstream on.
(e) Clear the DTCs.
Click here
Body Electrical > Telematics > Clear DTCs
(f) Check for DTCs and check that no DTCs are output.
Click here
Body Electrical > Telematics > Trouble Codes
OK:
No DTCs are output.
| NG |
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GO TO DIAGNOSTIC TROUBLE CODE CHART
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2. |
CHECK VEHICLE CONTROL HISTORY |
(a) Check for vehicle control history and note any codes that are output.
Click here
Body Electrical > Telematics > Utility
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Tester Display |
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Vehicle Control History (RoB) |
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Result |
Proceed to |
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No vehicle control history is output |
A |
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Any vehicle control history is output |
B |
| B |
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3. |
REPLACE DCM (TELEPHONE TRANSCEIVER ASSEMBLY) |
(a) Replace the DCM (telephone transceiver assembly) with a new one.
Click here
NOTICE:
- The ignition switch must be off.
- Do not exchange the DCM (telephone transceiver assembly) with one from another vehicle.
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