Last Modified: 05-08-2025 6.11:8.1.0 Doc ID: RM100000001QM4N
Model Year Start: 2021 Model: RAV4 Prod Date Range: [08/2020 -           ]
Title: SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2021 - 2025 MY RAV4 RAV4 HV [08/2020 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use these procedures to troubleshoot the airbag system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP
NEXT

2.

CUSTOMER PROBLEM ANALYSIS

(a) Confirm problem symptoms.

Click here 2019 - 2025 MY RAV4 RAV4 HV [11/2018 -        ]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING

NEXT

3.

INSPECT AUXILIARY BATTERY VOLTAGE

(a) Measure the auxiliary battery voltage with the ignition switch off.

Standard voltage:

11 to 14 V

HINT:

  • A simple method to determine whether the auxiliary battery is discharged is to operate the horn.
  • If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

NEXT

4.

CHECK CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, check if the CAN communication system is functioning normally.

OK:

CAN communication system is functioning normally.

HINT:

  • Refer to Communication Bus Check in CAN Communication System.

    for Gasoline Model:

    Click here 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2022 MY RAV4 [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2023 MY RAV4 [10/2022 - 10/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2024 MY RAV4 [10/2023 - 11/2024]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2025 MY RAV4 [11/2024 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

    for HV Model:

    Click here 2019 - 2025 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • The airbag ECU assembly is connected to the CAN communication system. Therefore, before starting troubleshooting, make sure to check that there are no malfunctions in the CAN communication system.
NG

GO TO CAN COMMUNICATION SYSTEM

for Gasoline Model:

Click here 2019 - 2025 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

for HV Model:

Click here 2019 - 2025 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

OK

5.

SRS WARNING LIGHT CHECK

(a) Proceed to Operation System.

Click here 2021 - 2025 MY RAV4 RAV4 HV [08/2020 -        ]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM: OPERATION CHECK

NEXT

6.

CHECK DTC*

(a) Check for DTCs.

Click here 2021 - 2025 MY RAV4 RAV4 HV [08/2020 -        ]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM: DTC CHECK / CLEAR

Body Electrical > SRS Airbag > Trouble Codes

OK:

DTCs are not output.

NG

GO TO PROBLEM SYMPTOMS TABLE

OK

7.

DIAGNOSTIC TROUBLE CODE CHART

(a) Diagnostic Trouble Code Chart.

Click here 2021 - 2025 MY RAV4 RAV4 HV [08/2020 -        ]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM: DIAGNOSTIC TROUBLE CODE CHART

NEXT

8.

CIRCUIT INSPECTION*
NEXT

9.

REPAIR
NEXT

10.

CLEAR DTC*

(a) Clear the DTCs stored in memory.

Click here 2021 - 2025 MY RAV4 RAV4 HV [08/2020 -        ]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM: DTC CHECK / CLEAR

Body Electrical > SRS Airbag > Clear DTCs

NEXT

11.

CHECK DTC*

(a) Check for DTCs.

Click here 2021 - 2025 MY RAV4 RAV4 HV [08/2020 -        ]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM: DTC CHECK / CLEAR

Body Electrical > SRS Airbag > Trouble Codes

OK:

DTCs are not output.

NG

GO TO STEP 13

OK

12.

USE SIMULATION METHOD TO CHECK

Click here 2019 - 2025 MY RAV4 RAV4 HV [11/2018 -        ]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING

NEXT

13.

IDENTIFICATION OF PROBLEM
NEXT

14.

REPAIR OR REPLACEMENT
NEXT

15.

CONFIRMATION TEST
NEXT

END