Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001QT20
Model Year Start: 2021 Model: RAV4 Prod Date Range: [08/2020 -           ]
Title: DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): PROBLEM SYMPTOMS TABLE; 2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Wireless Door Lock Control System

Symptom

Suspected Area

Link

Only wireless control function is inoperative.

Power door lock control system

2021 - 2022 MY RAV4 RAV4 HV [08/2020 - 10/2022]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): Only Wireless Control Function is Inoperative 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): Only Wireless Control Function is Inoperative

Key reminder warning system

Door control receiver

Transmitter battery

Wave interference

Unmatching recognition code

Door control transmitter module set sub-assembly

Main body ECU (Multiplex network body ECU)

Wire harness or connector

Door control receiver

Only answer-back function does not operate properly.

Check customize setting

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): No Answer-Back 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): No Answer-Back

Perform operation check

Lighting system (INT) (Door unlock detection switch circuit)

Lighting system (EXT) (Hazard warning switch circuit)

Wireless door lock buzzer

Main body ECU (Multiplex network body ECU)

Only automatic lock function does not operate properly.

Perform operation check

2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): OPERATION CHECK

Key reminder warning system

2019 - 2024 MY RAV4 RAV4 HV [02/2019 -        ]; DOOR LOCK: KEY REMINDER WARNING SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Lighting system (INT) (Door courtesy light switch circuit)

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): LIGHTING SYSTEM: Door Courtesy Switch Circuit

Lighting system (INT) (Back door courtesy light switch circuit)

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): LIGHTING SYSTEM: Back Door Courtesy Switch Circuit

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

Only illuminated entry function does not operate.

Lighting system (INT)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE

Only panic alarm function does not operate.

Perform operation check

2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): OPERATION CHECK

Theft deterrent system

2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING 2022 - 2023 MY RAV4 RAV4 HV [12/2021 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING 2024 MY RAV4 RAV4 HV [10/2023 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

When returning to the vehicle, although door unlock operation was not performed, doors were in an unlocked state.

Power door lock control system

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: CHECK FOR INTERMITTENT PROBLEMS

When returning to the vehicle, although door lock operation was not performed, doors were in a locked state.

Power door lock control system

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: CHECK FOR INTERMITTENT PROBLEMS