Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001R5JI
Model Year Start: 2021 Model: RAV4 Prod Date Range: [08/2020 -           ]
Title: WIPER / WASHER: WIPER AND WASHER SYSTEM: PROBLEM SYMPTOMS TABLE; 2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]

PROBLEM SYMPTOMS TABLE

NOTICE:

If the main body ECU (multiplex network body ECU) is replaced, refer to Registration.

for Gasoline Model:

Click here 2021 MY RAV4 [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

for HV Model:

Click here 2020 - 2021 MY RAV4 HV [10/2019 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION 2022 - 2024 MY RAV4 HV [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Front Wiper System

Symptom

Suspected Area

Link

Front wipers do not operate at all

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Proceed to "Front Wiper Motor Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Front Wiper Motor Circuit

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

Front wipers do not operate in LO

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Proceed to "Front Wiper Motor Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Front Wiper Motor Circuit

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

Front wipers do not operate in HI

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Proceed to "Front Wiper Motor Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Front Wiper Motor Circuit

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

Front wipers do not operate in INT

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Proceed to "Front Wiper Motor Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Front Wiper Motor Circuit

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

Front wipers do not operate in MIST

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

When the front wipers are operating in AUTO, the rain sensor sensitivity cannot be adjusted by the windshield wiper switch assembly (adjustment switch) (wiping interval does not change) (w/ Auto Wiper System)

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Windshield wiper motor assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: FRONT WIPER MOTOR: REMOVAL

When the front wipers operate in AUTO, the wiper interval does not change according to changes in the vehicle speed (w/ Auto Wiper System)

Rain sensor

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: RAIN SENSOR: REMOVAL

Windshield wiper motor assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: FRONT WIPER MOTOR: REMOVAL

When the front wiper switch is in INT, the front wiper intermittent operation interval cannot be adjusted by the intermittent time adjustment switch

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

When the front wipers are operating in INT, the front wiper intermittent operation interval does not change according to changes in the vehicle speed

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

Front wipers continuously operate in LO

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

Front wipers continuously operate in HI

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

Front wipers continuously operate in INT

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Front wipers do not move to the service position (wiper operation is normal)

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

When the front wiper switch is turned off, the front wipers do not move to the park position or stop in the wrong position

Proceed to "Front Wiper Motor Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Front Wiper Motor Circuit

Check the automatic stop (park) position

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: FRONT WIPER MOTOR: ON-VEHICLE INSPECTION

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

Rear Wiper System

Symptom

Suspected Area

Link

Rear wiper does not operate at all

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Proceed to "Rear Wiper Motor Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Rear Wiper Motor Circuit

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

Rear wiper does not operate in LO

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Proceed to "Rear Wiper Motor Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Rear Wiper Motor Circuit

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

Rear wiper does not operate in INT

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Proceed to "Rear Wiper Motor Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Rear Wiper Motor Circuit

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

Rear wiper continuously operates in LO

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

Rear wiper continuously operates in INT

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

When the back door is opened, the rear wiper does not stop operating

Check customize settings

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: CUSTOMIZE PARAMETERS

Main body ECU (Multiplex network body ECU)

2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

When the rear washer is operated, the rear wiper does not operate

Check customize settings

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: CUSTOMIZE PARAMETERS

When driving in reverse, the rear wiper does not operate

Check customize settings

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: CUSTOMIZE PARAMETERS

When the rear wiper switch is turned off, the rear wiper does not move to the park position or stops in the wrong position

Proceed to "Rear Wiper Motor Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Rear Wiper Motor Circuit

Check the automatic stop (park) position

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: REAR WIPER MOTOR: ON-VEHICLE INSPECTION

Washer System

Symptom

Suspected Area

Link

Windshield washer motor and pump assembly does not operate

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Proceed to "Washer Motor Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Washer Motor Circuit

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

Front washers do not operate

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

Rear washer does not operate

Proceed to "Wiper and Washer Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Wiper and Washer Switch Circuit

Windshield wiper relay assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER ECU: REMOVAL

Washer fluid does not flow (Windshield washer motor and pump assembly is normal)

Washer fluid

-

Washer hose and nozzle

-

Washer Fluid Level Warning System

Symptom

Suspected Area

Link

"Windshield Washer Fluid Low" is displayed on the multi-information display when washer fluid level is not low

Proceed to "Washer Fluid Level Warning Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Washer Fluid Level Warning Switch Circuit

"Windshield Washer Fluid Low" is not displayed on the multi-information display when washer fluid level is low

Washer fluid

-

Proceed to "Washer Fluid Level Warning Switch Circuit"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM: Washer Fluid Level Warning Switch Circuit