Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM1000000021JBX
Model Year Start: 2022 Model: RAV4 Prod Date Range: [12/2021 -           ]
Title: CRUISE CONTROL: FRONT RADAR SENSOR SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Before performing troubleshooting for the front radar sensor system, perform troubleshooting for the pre-collision system.

    Click here 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; PRE-COLLISION: PRE-COLLISION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; PRE-COLLISION: PRE-COLLISION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

CUSTOMER PROBLEM ANALYSIS

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points for problem analysis:

    What

    Vehicle model, system name

    When

    Date, time, occurrence frequency

    Where

    Road conditions

    Under what conditions?

    Driving conditions, weather conditions

    How did it happen?

    Problem symptoms

NEXT

3.

PRE-CHECK

(a) Measure the auxiliary battery voltage with the ignition switch off.

Standard Voltage:

11 to 14 V (Ignition switch off)

If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

NEXT

4.

CHECK CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, check that the CAN communication system is functioning normally.

for HV Model:

Click here 2022 MY RAV4 HV [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2023 MY RAV4 HV [10/2022 - 10/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2024 MY RAV4 HV [10/2023 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM

for Gasoline Model:

Click here 2022 MY RAV4 [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2023 MY RAV4 [10/2022 - 10/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2024 MY RAV4 [10/2023 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

OK:

CAN communication system is functioning normally.

NG

GO TO CAN COMMUNICATION SYSTEM

for HV Model:

Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model:

Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

OK

5.

CHECK FOR DTCs*

(a) Check for DTCs.

Body Electrical > Front Radar Sensor > Trouble Codes

(b) Make a note of any DTCs that are output.

Result

Proceed to

DTCs are not output

A

DTCs are output

B

B

GO TO DTC CHART

A

6.

CHECK VEHICLE CONTROL HISTORY*

(a) Using the Techstream, check for Vehicle Control History.

Body Electrical > Front Radar Sensor > Utility

Tester Display

Vehicle Control History (RoB)

(b) Record any output Vehicle Control History.

Result

Proceed to

Vehicle Control History codes are not output

A

Vehicle Control History code X2026 is output

B

Vehicle Control History codes other than X2026 are output

C

A

GO TO SYMPTOM SIMULATION

B

GO TO VEHICLE CONTROL HISTORY (X2026) 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; CRUISE CONTROL: FRONT RADAR SENSOR SYSTEM: VEHICLE CONTROL HISTORY 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; CRUISE CONTROL: FRONT RADAR SENSOR SYSTEM: VEHICLE CONTROL HISTORY

C

7.

RECONFIRM VEHICLE CONTROL HISTORY*

(a) Using the Techstream, clear the Vehicle Control History.

Body Electrical > Front Radar Sensor > Utility

Tester Display

Vehicle Control History (RoB)

(b) Using the Techstream, check for Vehicle Control History.

Body Electrical > Front Radar Sensor > Utility

Tester Display

Vehicle Control History (RoB)

Result

Proceed to

Vehicle Control History codes are not output

A

Vehicle Control History codes are output

B

A

GO TO SYMPTOM SIMULATION

B

GO TO VEHICLE CONTROL HISTORY 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; CRUISE CONTROL: FRONT RADAR SENSOR SYSTEM: VEHICLE CONTROL HISTORY 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; CRUISE CONTROL: FRONT RADAR SENSOR SYSTEM: VEHICLE CONTROL HISTORY