AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: U010087,U014087,U015587,U019887,U023B87,U026587,U029387,U100049,U111087; Lost Communication with ECM/PCM "A" Missing Message; 2023 - 2025 MY RAV4 RAV4 HV [10/2022

Last Modified: 05-08-2025	6.11:8.1.0	Doc ID: RM1000000026OLR
Model Year Start: 2023	Model: RAV4	Prod Date Range: [10/2022 - ]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: U010087,U014087,U015587,U019887,U023B87,U026587,U029387,U100049,U111087; Lost Communication with ECM/PCM "A" Missing Message; 2023 - 2025 MY RAV4 RAV4 HV [10/2022 - ]

DTC

U010087

Lost Communication with ECM/PCM "A" Missing Message

DTC

U014087

Lost Communication with Body Control Module Missing Message

DTC

U015587

Lost Communication with Instrument Panel Cluster (IPC) Control Module Missing Message

DTC

U019887

Lost Communication with Telematic Control Module "A" Missing Message

DTC

U023B87

Lost Communication with Image Processing Module "B" Missing Message

DTC

U026587

Lost Communication with Image Processing Sensor A Missing Message

DTC

U029387

Lost Communication with Hybrid/EV Powertrain Control Module Missing Message

DTC

U100049

CAN Register Fixing Internal Electronic Failure

DTC

U111087

Lost Communication with Clearance Sonar Module

DESCRIPTION

These DTCs are stored when a malfunction occurs in the CAN communication circuit.

DTC No.	Detection Item	DTC Detection Condition	Trouble Area	DTC Output from	Priority
U010087	Lost Communication with ECM/PCM "A" Missing Message	Communication malfunction between radio and display receiver assembly and Engine/EV ECU for 12 seconds or more (2 trip detection logic)	CAN communication system	Navigation System	B
U014087	Lost Communication with Body Control Module Missing Message	Communication malfunction between radio and display receiver assembly and main body ECU (multiplex network body ECU) for 11 seconds or more (2 trip detection logic)	CAN communication system	Navigation System	B
U015587	Lost Communication with Instrument Panel Cluster (IPC) Control Module Missing Message	Communication malfunction between radio and display receiver assembly and combination meter assembly for 31 seconds or more (2 trip detection logic)	CAN communication system	Navigation System	B
U019887	Lost Communication with Telematic Control Module "A" Missing Message	Communication malfunction between radio and display receiver assembly and DCM (telematics transceiver) for 3 seconds or more (2 trip detection logic)	CAN communication system	Navigation System	B
U023B87	Lost Communication with Image Processing Module "B" Missing Message	Communication malfunction between radio and display receiver assembly and parking assist ECU for 12 seconds or more (2 trip detection logic)	CAN communication system	Navigation System	B
U026587	Lost Communication with Image Processing Sensor A Missing Message	Communication malfunction between radio and display receiver assembly and rear television camera assembly for 12 seconds or more (2 trip detection logic)	CAN communication system	Navigation System	B
U029387	Lost Communication with Hybrid/EV Powertrain Control Module Missing Message	Communication malfunction between radio and display receiver assembly and hybrid vehicle control ECU for 12 seconds or more	CAN communication system	Navigation System	B
U100049	CAN Register Fixing Internal Electronic Failure	CAN bus connection error (2 trip detection logic)	CAN communication system	Navigation System	B
U111087	Lost Communication with Clearance Sonar Module	Communication malfunction between radio and display receiver assembly and Clearance warning ECU assembly for 11 seconds or more (2 trip detection logic)	CAN communication system	Navigation System	B

PROCEDURE

CLEAR DTC

(a) Clear the DTCs.

Body Electrical > Navigation System > Clear DTCs

CHECK DTC

(a) Recheck for DTCs and check that no DTCs are output.

Body Electrical > Navigation System > Trouble Codes

Result	Proceed to
DTCs are not output	A
DTC U010087, U014087, U015587, U019887, U023B87, U026587, U029387, U100049 or U111087 is output	B
Only U100049 is output	C

USE SIMULATION METHOD TO CHECK

GO TO CAN COMMUNICATION SYSTEM

for HV Model: Click here

for Gasoline Model: Click here

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY