Last Modified: 05-08-2025 6.11:8.1.0 Doc ID: RM1000000026S84
Model Year Start: 2023 Model: RAV4 Prod Date Range: [10/2022 -           ]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: B15CB11,B15CB13; Telephone Main Antenna Circuit Short to Ground; 2023 - 2025 MY RAV4 RAV4 HV [10/2022 -        ]

DTC

B15CB11

Telephone Main Antenna Circuit Short to Ground

DTC

B15CB13

Telephone Main Antenna Circuit Open

DESCRIPTION

This DTC is stored when the DCM (telematics transceiver) detects an open or a short in the telephone antenna (main) circuit.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

DTC Output from

Priority

B15CB11

Telephone Main Antenna Circuit Short to Ground

Telephone antenna (main) impedance (Ω) is lower than malfunction criterion for 10 seconds when the ignition switch is ON

(Short circuit)
  • DCM (telematics transceiver)
  • Telephone and GPS antenna (roof antenna assembly)
  • Telephone and GPS antenna cord (No. 2 antenna cord sub-assembly)
  • Telephone and GPS antenna cord (antenna cord sub-assembly)
  • Telephone and GPS antenna cord (No. 3 antenna cord sub-assembly)
  • Telephone and GPS antenna cord (No. 4 antenna cord sub-assembly)
  • Harness or connector

Telematics

A

B15CB13

Telephone Main Antenna Circuit Open

Telephone antenna (main) impedance (Ω) is higher than malfunction criterion for 10 seconds when the ignition switch is ON

(Open circuit)
  • DCM (telematics transceiver)
  • Telephone and GPS antenna (roof antenna assembly)
  • Telephone and GPS antenna cord (No. 2 antenna cord sub-assembly)
  • Telephone and GPS antenna cord (antenna cord sub-assembly)
  • Telephone and GPS antenna cord (No. 3 antenna cord sub-assembly)
  • Telephone and GPS antenna cord (No. 4 antenna cord sub-assembly)
  • Harness or connector

Telematics

A

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for safety connect system.

Click here 2023 - 2025 MY RAV4 RAV4 HV [10/2022 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: PRECAUTION

HINT:

Refer to "PARTS LOCATION" for the installation location of telephone and GPS antenna cord.

Click here 2023 - 2025 MY RAV4 RAV4 HV [10/2022 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: PARTS LOCATION

PROCEDURE

1.

CLEAR DTC

Pre-procedure1

(a) Turn the ignition switch to ON and wait for 10 seconds.

Procedure1

(b) Clear the DTCs.

Body Electrical > Telematics > Clear DTCs

Post-procedure1

(c) None

NEXT

2.

CHECK FOR DTC

(a) Check for DTCs.

Body Electrical > Telematics > Trouble Codes

Result

Proceed to

DTCs are not output

A

DTCs are output

B
A

USE SIMULATION METHOD TO CHECK

B

3.

INSPECT TELEPHONE AND GPS ANTENNA (ROOF ANTENNA ASSEMBLY)

Pre-procedure1

(a) Remove the telephone and GPS antenna (roof antenna assembly).

HINT:

Click here 2019 - 2025 MY RAV4 RAV4 HV [11/2018 -        ]; CELLULAR COMMUNICATION: TELEPHONE AND GPS ANTENNA (for Roof): REMOVAL

Procedure1

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

4 - 4a

Always

9 to 11 kΩ

Post-procedure1

(c) None

NG

REPLACE TELEPHONE AND GPS ANTENNA (ROOF ANTENNA ASSEMBLY)

OK

4.

CHECK TELEPHONE AND GPS ANTENNA CORD [NO. 4 ANTENNA CORD SUB-ASSEMBLY]

Pre-procedure1

(a) Disconnect the telephone and GPS antenna (roof antenna assembly) connector.

*a

Front view of wire harness connector

(to Telephone and GPS Antenna [Roof Antenna Assembly])

*b

Front view of wire harness connector

(to Telephone and GPS Antenna Cord [No. 3 Antenna Cord Sub-assembly])

(b) Disconnect the telephone and GPS antenna cord (No. 3 antenna cord sub-assembly) connector.

Procedure1

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

A-4 - B-3

Always

Below 1 Ω

A-4a - B-3a

Always

Below 1 Ω

A-4 - Body ground

Always

10 kΩ or higher

Post-procedure1

(d) None

NG

REPLACE TELEPHONE AND GPS ANTENNA CORD [NO. 4 ANTENNA CORD SUB-ASSEMBLY]

OK

5.

CHECK TELEPHONE AND GPS ANTENNA CORD [NO. 3 ANTENNA CORD SUB-ASSEMBLY]

Pre-procedure1

(a) Disconnect the telephone and GPS antenna cord (No. 4 antenna cord sub-assembly) connector.

*a

Front view of wire harness connector

(to Telephone and GPS Antenna cord [No. 4 Antenna Cord Sub-assembly])

*b

Front view of wire harness connector

(to Telephone and GPS Antenna cord [Antenna Cord Sub-assembly])

(b) Disconnect the telephone and GPS antenna cord (antenna cord sub-assembly) connector.

Procedure1

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

B-3 - C-3

Always

Below 1 Ω

B-3a - C-3a

Always

Below 1 Ω

B-3 or C-3 - Body ground

Always

10 kΩ or higher

Post-procedure1

(d) None

NG

REPLACE TELEPHONE AND GPS ANTENNA CORD [NO. 3 ANTENNA CORD SUB-ASSEMBLY]

OK

6.

CHECK TELEPHONE AND GPS ANTENNA CORD [ANTENNA CORD SUB-ASSEMBLY]

Pre-procedure1

(a) Disconnect the telephone and GPS antenna cord (No. 3 antenna cord sub-assembly).

*a

Front view of wire harness connector

(to Telephone and GPS Antenna cord [No. 4 Antenna Cord Sub-assembly])

*b

Front view of wire harness connector

(to Telephone and GPS Antenna cord [No. 2 Antenna Cord Sub-assembly])

(b) Disconnect the telephone and GPS antenna cord (No. 2 antenna cord sub-assembly).

Procedure1

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

C-3 - D-2

Always

Below 1 Ω

C-3a - D-2a

Always

Below 1 Ω

C-3 or D-2 - Body ground

Always

10 kΩ or higher

Post-procedure1

(d) None

NG

REPLACE TELEPHONE AND GPS ANTENNA CORD [ANTENNA CORD SUB-ASSEMBLY] 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; CELLULAR COMMUNICATION: TELEPHONE AND GPS ANTENNA CORDS (for Instrument Panel): REMOVAL 2024 - 2025 MY RAV4 RAV4 HV [10/2023 -        ]; CELLULAR COMMUNICATION: TELEPHONE AND GPS ANTENNA CORDS (for Instrument Panel): REMOVAL

OK

7.

CHECK TELEPHONE AND GPS ANTENNA CORD [NO. 2 ANTENNA CORD SUB-ASSEMBLY]

Pre-procedure1

(a) Disconnect the telephone and GPS antenna cord (antenna cord sub-assembly).

*a

Front view of wire harness connector

(to Telephone and GPS Antenna cord [Antenna Cord Sub-assembly])

*b

Front view of wire harness connector

(to DCM [Telematics Transceiver])

(b) Disconnect the DCM (telematics transceiver).

Procedure1

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

D-2 - TELM-1 (ANT1)

Always

Below 1 Ω

D-2a - TELM-1a

Always

Below 1 Ω

D-2 - Body ground

Always

10 kΩ or higher

Post-procedure1

(d) None

NG

REPLACE TELEPHONE AND GPS ANTENNA CORD [NO. 2 ANTENNA CORD SUB-ASSEMBLY]

OK

8.

CHECK TELEPHONE AND GPS ANTENNA (ROOF ANTENNA ASSEMBLY)

Pre-procedure1

(a) Replace the telephone and GPS antenna (roof antenna assembly) with a known good one.

HINT:

Click here 2019 - 2025 MY RAV4 RAV4 HV [11/2018 -        ]; CELLULAR COMMUNICATION: TELEPHONE AND GPS ANTENNA (for Roof): REMOVAL

Procedure1

(b) Clear the DTCs.

Body Electrical > Telematics > Clear DTCs

Post-procedure1

(c) None

NEXT

9.

CHECK TELEPHONE AND GPS ANTENNA (ROOF ANTENNA ASSEMBLY)

(a) Recheck for DTCs and check that no DTCs are output.

Body Electrical > Telematics > Trouble Codes

Result

Proceed to

DTCs are not output

A

DTCs are output

B
A

END (TELEPHONE AND GPS ANTENNA [ROOF ANTENNA ASSEMBLY] IS DEFECTIVE)
B

10.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (telematics transceiver).

HINT:

Click here 2023 - 2025 MY RAV4 RAV4 HV [10/2022 -        ]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL

NOTICE:

  • The ignition switch must be off.
  • Do not exchange the DCM (telematics transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION