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                           Last Modified: 05-08-2025 | 
                        6.11:8.1.0  | 
                        
                           Doc ID: RM100000002FQ2G | 
                      
                     
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                           Model Year Start: 2024 | 
                        
                           Model: RAV4 | 
                        
                           Prod Date Range: [10/2023 -                    
                                       ] | 
                      
                     
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                           Title: DOOR / HATCH: POWER BACK DOOR SYSTEM: Power Back Door does not Operate Using Outside Switch; 2024 - 2025 MY RAV4 RAV4 HV [10/2023 -        ] | 
                      
                   
                  
                     
                        
                           | 
                               Power Back Door does not Operate Using Outside Switch 
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                  DESCRIPTION
                  The No. 1 power back door control switch signal is sent to the multiplex network door ECU. 
                  If the power back door does not operate using the No. 1 power back door control switch, a No. 1 power back door control switch circuit malfunction is a possible cause. 
                   
                  WIRING DIAGRAM
                   
                   
                  CAUTION / NOTICE / HINT
                  NOTICE: 
                  If the multiplex network door ECU has been replaced, or if any of the connectors has been disconnected, initialize the power back door system. 
                  Click here
                        
                           
                               
                           
                        
                     
                   
                   
                  PROCEDURE
                   
                  
                     
                        
                           | 
                               1.  
                            | 
                           
                               CHECK VEHICLE CONDITION 
                            | 
                         
                     
                   
                  (a) Operate the multi-information display and check the customization status. 
                  
                     
                        
                        
                        
                        
                        
                     
                     
                        
                           | 
                               Display 
                            | 
                           
                               Description 
                            | 
                           
                               Default 
                            | 
                           
                               Setting 
                            | 
                           
                               Relevant ECU 
                            | 
                         
                     
                     
                        
                           | 
                               System Settings 
                            | 
                           
                               Function that enables or disables the power back door operation. 
                            | 
                           
                               On 
                            | 
                           
                               On or Off 
                            | 
                           
                               Multiplex network door ECU 
                            | 
                         
                     
                   
                  
                     
                        
                           | 
                               Result 
                            | 
                           
                               Proceed to 
                            | 
                         
                     
                     
                        
                           | 
                               Customization item is "On" (power back door system operation is possible) 
                            | 
                           
                               A 
                            | 
                         
                        
                           | 
                               Customization item is "Off" (power back door system operation is prohibited) 
                            | 
                           
                               B 
                            | 
                         
                     
                   
                  
                  
                     
                        
                           
                              
                                 | 
A
 | 
                               
                              
                                 
                                     
                                  | 
                               
                            
                         | 
                      
                   
                   
                  
                     
                        
                           | 
                               2.  
                            | 
                           
                               CHECK POWER BACK DOOR SYSTEM 
                            | 
                         
                     
                   
                  (a) Check the power back door system. 
                  
                     
                        
                           | 
                               Result 
                            | 
                           
                               Proceed to 
                            | 
                         
                     
                     
                        
                           | 
                               Power back door system does not operate normally 
                            | 
                           
                               A 
                            | 
                         
                        
                           | 
                               Power back door system operates normally 
                            | 
                           
                               B 
                            | 
                         
                     
                   
                  
                  
                     
                        
                           
                              
                                 | 
A
 | 
                               
                              
                                 
                                     
                                  | 
                               
                            
                         | 
                      
                   
                   
                  
                  (a) Read the Data List according to the display on the GTS. 
                  Body Electrical > Back Door > Data List
                  
                     
                        
                        
                        
                        
                        
                     
                     
                        
                           | 
                               Tester Display 
                            | 
                           
                               Measurement Item 
                            | 
                           
                               Range 
                            | 
                           
                               Normal Condition 
                            | 
                           
                               Diagnostic Note 
                            | 
                         
                     
                     
                        
                           | 
                               PBD Close Switch 
                            | 
                           
                               Power back door control switch signal 
                            | 
                           
                               ON or OFF 
                            | 
                           
                               ON: No. 1 power back door control switch pushed 
                              OFF: No. 1 power back door control switch not pushed 
                            | 
                           
                               - 
                            | 
                         
                     
                   
                  Body Electrical > Back Door > Data List
                  
                     
                        
                     
                     
                        
                           | 
                               Tester Display 
                            | 
                         
                     
                     
                        
                           | 
                               PBD Close Switch 
                            | 
                         
                     
                   
                  OK:  
                  The GTS display changes correctly in response to the switch operation. 
                  
                  
                     
                        
                           
                              
                                 | 
NG
 | 
                               
                              
                                 
                                     
                                  | 
                               
                            
                         | 
                      
                   
                   
                  
                     
                        
                           | 
                               4.  
                            | 
                           
                               INSPECT NO. 1 POWER BACK DOOR CONTROL SWITCH 
                            | 
                         
                     
                   
                  Click here
                        
                           
                               
                           
                        
                     
                   
                  
                  
                     
                        
                           
                              
                                 | 
OK
 | 
                               
                              
                                 
                                     
                                  | 
                               
                            
                         | 
                      
                   
                   
                  
                     
                        
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                               5.  
                            | 
                           
                               CHECK HARNESS AND CONNECTOR (NO. 1 POWER BACK DOOR CONTROL SWITCH - MULTIPLEX NETWORK DOOR ECU AND BODY GROUND) 
                            | 
                         
                     
                   
                  (a) Disconnect the R17 No. 1 power back door control switch connector. 
                  (b) Disconnect the R26 multiplex network door ECU connector. 
                  (c) Measure the resistance according to the value(s) in the table below. 
                  Standard Resistance:  
                  
                     
                        
                        
                        
                     
                     
                        
                           | 
                               Tester Connection 
                            | 
                           
                               Condition 
                            | 
                           
                               Specified Condition 
                            | 
                         
                     
                     
                        
                           | 
                               R17-1 (CLS) - R26-14 (BDDN) 
                            | 
                           
                               Always 
                            | 
                           
                               Below 1 Ω 
                            | 
                         
                        
                           | 
                               R17-2 (E) - Body ground 
                            | 
                           
                               Always 
                            | 
                           
                               Below 1 Ω 
                            | 
                         
                        
                           | 
                               R17-1 (CLS) or R26-14 (BDDN) - Body ground 
                            | 
                           
                               Always 
                            | 
                           
                               10 kΩ or higher 
                            | 
                         
                     
                   
                  
                  
                     
                        
                           | NG | 
                           
                               
                            | 
                           
                               REPAIR OR REPLACE HARNESS OR CONNECTOR 
                            | 
                         
                     
                   
                  
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